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$388
Billion
The total bill for cybercrime footed by online adults in 24 countries topped USD $388bn over the past year
The direct cash costs of cybercrime - money stolen by cyberthugs/spent on resolving cyberattacks - totalled $114bn
…the global black market in marijuana, cocaine and heroin combined ($288bn) and approaching the value of all global drug trafficking ($411bn)
At $388bn, cybercrime is more than 100 times the annual expenditure of UNICEF ($3.65 billion)
|
431m / year |
431m adults experienced cybercrime |
|
|
|
1m+ / day |
More than a million became victims every day |
|
|
|
|
14 / second |
14 adults suffered from cybercrime every second |
|
|
|
69%
of adults surveyed have experienced cybercrime in their lifetime, of whom 65% have suffered in the past 12 months
80%
of adults in emerging markets have been victims, compared to 64% in developed markets
79%
of high level Internet users (49hrs/wk) have been victims, compared to 64% of adults online 1-24 hrs/wk
75%
of millennials aged 18-31 have been victims, compared to 61% of baby boomers
72%
of males online have been victims, compared to 65% of female adults
PREVENTABLE YET MORE PREVALENT
|
41% |
4 in 10 adults surveyed do not have an up-to-date security software suite to protect their personal information online |
|
|
|
|
54% |
54% of online adults have experienced viruses or malware on their computers
|
|
|
|
The Norton Cybercrime Report 2011 reveals for the very first time that:
10% of all adults surveyed have experienced cybercrime on their mobile device
The Norton Cybercrime Report 2011 uncovers that:
x3
Three times more adults surveyed suffered cybercrime than offline crime
over the past 12 months (44% online cf. 15% offline)
3
/
10
However, only 3 in 10 respondents (31%) thought they were more likely to be a victim of cybercrime than a crime in the physical world - e.g. burglary - over the next twelve months
Biggest ever cybercrime survey
|
1/4 |
24% of online adults globally "can't live without the Internet" |
|
|
|
|
4/10 |
41% say they "need the Internet in their everyday life" |
|
|
|
|
1/3 |
32% of social network users think they would "lose contact with friends" if they had to live without social networks |
|
|
|
This report reveals the huge extent of cybercrime and its shocking cost to consumers in terms of cash and lost time.
High level Internet users as well as online users who are young, male or from emerging markets have emerged as the most likely victims of online crime.
Inadequate security software exposes people unnecessarily to the dangers of computer viruses and malware.
With many failing to do the single easiest thing to prevent cyberattacks – i.e. install a full security suite - adults globally are going online, for considerable amounts of time, unprotected against the most common types of cybercrime.
1 M
LL
ON+
VICTIMS A DAY
Every day there are twice as manycybercrime victims as new born babies
| 50,000 | 820 | 14 |
| Victims every hour |
Victims every minute | Victims every second |
hr |
min |
sec |
65%
Among all cybercrime victims surveyed, nearly two thirds have fallen prey in the past 12 months alone - a total of 431m adults in 24 countries
69%
69% of adults have experienced cybercrime in their lifetime. Compared to the 2010 survey, there has been a 3% rise in overall cybercrime
7/10
589 million
Cybercrime has affected 589m people in just 24 countries - equivalent to 9% of the entire population of the world
431million
The total number of cybercrime victims in the past 12 months is greater than the entire populations of USA & Canada (347m ) or Western Europe (400m )
Gl
bally
the most common – and most preventable - type of
cybercrime remains computer viruses or malware
54% of online adults have experienced virus/malware attacks
58% of these victims were attacked in the past 12 months
Computer virus and malware crime capitals
|
11% |
Online scams |
|
|
|
|
10% |
Phishing
comes in a close third, catching out 10% of online adults |
|
|
|
|
For the first time, the Norton Cybercrime Report 2011 reveals that: |
|
|
10% |
10% of online adults have experienced cybercrime on their mobile phone. |
|
This figure includes the emerging phenomenon of smishing (i.e. phishing by SMS) |
|
|
|
|
A fake download came up and automatically I knew somebody or something had gotten into my laptop. There were four rogue viruses and a huge Trojan virus.
Somehow they got all of my bank account information and all of my email and passwords.
Everything was wiped out. There was money missing out of my primary bank account. They accessed one of my credit card accounts. They changed all the information on both of my emails and all my social networking accounts - I couldn’t access anything.
$388
Billion
The total bill for cybercrime footed by online adults in 24 countries topped USD $388bn over the past year
The direct cash costs of cybercrime - money stolen by cyberthugs/spent on resolving cyberattacks - totalled $114bn
AS BIG A CRIME AS...
$288bn
The illegal trade in Marijuana, Cocaine & Heroin
$411bn
The entire illegal drugs trade
|
100 |
TIMES MORE CARE FOR KIDS - The 2011 bill for cybercrime is more than 100 times the global annual expenditure of UNICEF ($3.65bn) |
|
|
|
|
90 |
YEARS FIGHTING MALARIA $388bn would plug the annual funding gap to fight malaria for the next 90 years |
|
|
|
|
38 |
YEARS DOUBLING EDUCATION - $10bn a year would be enough to double university education in sub-Saharan Africa |
|
|
|
Roll Back Malaria requires over $5bn/year to tackle malaria. It receives just $1.6bn/year in funding.
$113,
882,
054,
117
IN CASH
Cybercrime cost online adults in 24 countries a total of $114bn in cash in 12 months
$274,
314,
758,
291
IN LOST TIME
The total loss of time for victims in 24 countries over the past 12 months can be valued at $274billion
Cybercrime cost in cash in 12 months
Total loss of time for victims in 24 countries over the past 12 months
Extrapolated costs over the last 12 months – see methodology for more details. All figures are rounded
|
4in10 |
39% of victims cited time lost as their ‘biggest hassle’ |
|
|
|
|
10DAYS |
In the past 12 months, victims spent 10 days on average trying to satisfactorily resolve cyberattacks |
|
|
|
|
4to16 |
UK and New Zealand victims solved their issues quickest (4 days). Victims in the UAE fared the worst (16 days) |
|
|
|
I clicked on something on my computer and a lot of pictures came out and I got charged $200.
My computer went down after that and I had to pay to get it repaired and get all this antivirus stuff.
It took me so many months. So I got very upset.
Victim, USA
Globally 41%
of adults do not have an up-to-date security software suite to protect their personal information online and the number of respondents with up-to-date security software has dropped 9% in 12 months
Despite the huge costs of cybercrime, many people are not investing in adequate security software that protects against computer viruses and other preventable cycbercrimes
60%
6 in 10 FREE AV SOFTWARE USERS HAVE SUFFERED FROM COMPUTER VIRUSES/MALWARE
A QUARTER OF ADULTS ARE PUTTING THEMSELVES AT RISK BY RELYING SOLELY ON FREE AV SOFTWARE
Overall, 69% of online adults have experienced cybercrime and 54% have had a virus or malware appear on their computer
87%
Nearly 9 in 10 adults say it’s important their security software protects their computer 100% of the time, yet only a fifth (21%) who’ve installed security software feel it protects them from cybercrime 100% of the time.
This shows an emotional disconnect between what people think is important and what they’re actually doing to protect themselves against cybercrime. Often, because people feel the Internet is too complicated and the threats are unknown or ambiguous, they default to a learned helplessness where they simply accept cybercrime as part of the cost of going online.
Also, they cannot visualize online protection like they can with offline security systems like a fence or alarm that act as a physical deterrent.
Good online security is like having a professional bodyguard. Discreetly in the background, but there to spot all signs of danger and ready to step in to protect you against the attacks you expect and those you were never aware of.
69%
of adults surveyed have experienced cybercrime in their lifetime, of whom 65% have suffered in the past 12 months
80%
of adults in emerging markets have been victims, compared to 64% in developed markets
79%
of high level Internet users (49hrs/wk+) have been victims, compared to 64% of adults online 1-24 hrs/wk
75%
of millennials aged 18-31 have been victims, compared to 61% of baby boomers
72%
of males online have been victims, compared to 65% of female adults
Adults(%) who have been a victim of cybercrime
 |
85% |  |
 |
84% |  |
 |
83% |  |
 |
80% |  |
 |
77% |  |
 |
76% |  |
 |
73% |  |
 |
72% |  |
 |
69% |  |
 |
68% |  |
 |
60% |  |
 |
57% |  |
 |
51% |  |
 |
50% |  |
 |
41% |  |
 |
38% |  |
These latest cybercrime statistics reflect crime rates in the physical world, where young adults and men are more often victims of crime.
Countries like South Africa and Brazil, where physical crimes against people are among the highest in the world, are clearly emerging as cybercrime capitals, too.
The results also show that geography and language are no barrier to cybercriminals, who we know are based in a diverse number of malicious host countries.
of people who spend 49+hrs/week online have been victims of cybercrime
The odds an airplane passenger will be involved in a plane crash in a year
of people who spend 25-48hrs/week online have been victims of cybercrime
The odds a person will die in a transport accident in a year
of people who spend 1-24hrs/week online have been victims of cybercrime
The odds an online consumer will become a victim of cybercrime in a year
Over four fifths of cybercrime victims (84%) accept that
‘cybercrime is a risk everyone takes when they access the Internet’
RISKY ONLINE HABITS HEIGHTEN CYBERCRIME LEVELS
80%
viewing adult content
8 in 10 (80%) who view adult content online have experienced cybercrime
vs.
67%
67% who do not view adult content
78%
lying online
Nearly 8 in 10 people who have lied about their personal details online have experienced cybercrime
vs.
59%
59% who don’t lie online
77%
using free wifi
Over three quarters of those who use free Wifi have experienced cybercrime
vs.
62%
62% who don’t use free wifi
I used to play poker online. Just small bets, but a lot of them. I noticed some times when I didn't think I'd played and got emailed by 'other players', which I didn't think was possible. One day I was in Jamaica and got contacted by the credit card company saying someone was trying to use my card in California. It turned out to be the person who emailed from the poker site.
The credit card and website refused to reimburse all my losses saying it was the risk you take when you sign up to these websites.
Cybercrime victim, USA
|
|
| Boomers |
Millennials |
21
|
28
|
| Hours online per week | |
48%
|
77%
|
| spend time social networking | |
61%
|
75%
|
| victim of cybercrime | |
Millennials typically don’t like paying for stuff online, but as they spend more and more time online, they need to be more aware of the dangers and face the fact that their risk of cybercrime increases the more they rely on free software.
Men spend more hours a week on the Internet and spend more time communicating with strangers
4x
Nearly four times as many men as women view adult content online
2x
Twice as many men gamble online
2x
Twice as many men date online
Men are more likely to be a victim
of cybercrime than women:
72%
More than 7 in 10 men have experienced cybercrime
65%
Less than two thirds of women have experienced cybercrime
Women are more likely than men to spend time online:
|
67% |
communicating with friends |
|
|
|
|
66% |
social networking |
|
|
|
|
52% |
shopping |
|
|
|
The 2011 survey registered a 5%
rise in the number of online liars.
The bad news for liars 
is that
they are more likely to
be a victim of cybercrime
(78% cf. 59%
who don’t lie)
51% of adults and 65% of millennials have lied about personal details online or adopted a fake identity
FREE
Nearly 4 out of 10 millennials (39%) and cybercrime victims (37%) think you have the right to say or do anything online and not have it used negatively against you.
However, both groups think their online reputation could negatively affect them in the offline/physical world (millennials 53%; cybercrime victims 47%)
Globally, a quarter of respondents (25%) said they have digital regrets. This year’s study noted a 4% increase in the number of victims living with online regrets
What many millennials in particular do not understand is how permanent online decisions can be.
When they try on fake identities, lie about personal details, or enhance their online persona to the point of being false, they put themselves in a position of vulnerability.
It is incredibly easy for strangers (and even friends) to manipulate this and affect their permanent offline reputation.
|
19% |
‘just for fun’ |
|
|
|
|
18% |
‘to get out of an awkward situation’ |
|
|
|
|
14% |
‘to present a better image of myself online’ |
|
|
|
|
2x |
Cybercrime victims are twice as likely to have been a victim of crime in the physical world |
Nearly three times as many adults surveyed have experienced cybercrime over the past 12 months than a crime in the physical world
However, only 3 in 10 adults (31%) thought they were more likely to become a victim of online, rather than offline crime, in the next twelve months
Over the past 12 months:
15%
of adults surveyed have suffered a crime in the physical world
44%
of respondents have experienced cybercrime
Some people tend to believe bad things won’t ever happen to them. So, they are willing to accept an unhealthy amount of risk, both online and offline.
In contrast to these ‘cyberdaredevils’, there are other personality types that lend themselves to victimisation. These people lack empowerment skills, online and offline, and could benefit greatly from crime prevention education and enhanced security systems.
68%
said the experience of cybercrime made them feel just as angry as crime in the physical world. Victims in China have the strongest emotional reactions
“When my card got declined I was annoyed because I couldn’t understand why. Once I knew, I felt kind of stupid for not realizing that it wasn’t my antivirus company that I let scan my computer.” Victim, USA
67%
said they found cybercrime just as upsetting as crime in the physical world
“I felt taken advantage of, I felt violated and I felt extremely vulnerable. I was crying because I didn’t know what was going to happen with the information they had.” Victim, USA
The experience of cybercrime; the sense of personal violation, and the range of emotions experienced are very similar to those of victims of robbery or physical assault.
It is completely normal for victims to blame themselves, but often that is self-defeating and leads to recurring victimization, unless it is accompanied by actions that empower the person.
I realized there’s no one else I can talk to. I screwed up really bad. I was really hesitant to talk to anybody because I was really embarrassed.
Victim, USA
More criminals that were involved in traditional crimes are moving towards the Internet. They know that it’s easier, more profitable and the probability of being caught is lower.
Three quarters of adults (74%) say that the possibility of cybercrime is something they are always aware of when online
35%
The number of people who feel safe online has dropped by 4% since the 2010 survey. Globally, over a third of adults (35%) do not feel safe online from cybercrime attacks. This rises to:
53% of Brazilian adults
50% of French adults
54% of Italian adults
88% of Japanese adults
|
2/10 |
Only 21% of victims reported cybercrime to the police |
|
|
|
|
6/10 |
59% of victims who’d suffered both online and offline crime felt there were fewer ways to get help after the cybercrime |
|
|
|
|
9/10 |
89% of all respondents agree that more needs to be done to bring cybercriminals to justice |
|
|
|
1/4
24% of adults say they can’t live without the Internet
SOCIAL NETWORK NEEDS
1/3
32% of social network users think they would lose contact with friends if they had to live without their social networks
2/5 41% SAY THEY NEED THE INTERNET IN THEIR EVERYDAY LIFE
Medically, it’s possible to survive up to 10 days without water and up to 4 weeks without food
Yet many people say they couldn’t live without the Internet
Social network users who would lose contact with friends :
40% USA
42% UAE
44% BRAZIL
47% CHINA / INDIA
FOR INTERNET ACCESS AND CYBERCRIME
RISING TO MORE THAN HALF OF ADULTS IN EMERGING MARKETS
AND NEARLY 6 IN 10 MILLENNIALS
OF ONLINE ADULTS HAVE EXPERIENCED MOBILE-RELATED CYBERCRIME AND MORE MOBILE-RELATED CYBERCRIME OCCURS IN COUNTRIES WHERE MORE PEOPLE ACCESS THE INTERNET VIA A MOBILE DEVICE
=EXPERIENCED MOBILE-
Whilst most people are currently most worried about cybercrime on their PC and laptop, (39% and 36% respectively) 13% of adults overall and 18% in emerging markets are most concerned about cybercrime attacks on their mobile phone (Among adults who own 2+ devices one of which is a PC, laptop or a mobile phone)
Despite the emergence of mobile cybercrime and its associated worries, among people accessing the Internet on their mobile, only:
|
13% |
have an app to wipe personal data if their phone is lost |
|
|
|
|
15% |
use a security app to check the safety of files and websites |
|
|
|
|
16% |
have installed the most up-to-date mobile security |
|
|
|
Two things worry me. Mobile applications and crimes committed from or against mobile phones.
As smartphones grow we are going to basically have computerized wallets and I would see that as being both a target and means of attack.
The costs of cybercrime are criminal: $388bn lost in just 12 months. While much of the world is in recession, cybercrime bucks the trend as a growth industry.
1m+ adults become cybercrime victims every day. The risks are high for all, with 44% of all online adults experiencing cybercrime in the last year. However, millennial males and online adults in emerging markets have emerged as the most likely victims.
As the Internet becomes more integral to daily life and we spend considerable time - 24hrs/week - online, we appear to be too accepting of the risks and doing too little to keep the cyberthugs at bay.
It's time all of us, and users in emerging markets, men and young people in particular, started being more safe and less sorry online.
This is just the tip of the iceberg: the growth in access to the Internet over mobile devices in many more countries, coupled with a lack of protection for personal data, is likely to lead to a corresponding global rise in cybercrime via mobile devices in years to come.
Cybercrime makes victims feel just as angry and upset as crime in the physical world and yet people are not taking adequate precautions. Over half of online adults have experienced computer viruses or malware, which can be easily prevented by installing a full software security suite.
What is life online really like for 8-17 year olds? And what is the impact on parents and teachers?
This annual Norton report has been expanded to 24 countries and provides new insights into technology’s positive opportunities and occasional pitfalls for kids – and their parents - globally.
We track the trends in kids’ online experiences and uncover some surprising findings about their shopping habits.
A brand new survey among teachers is an education in itself.
33%
87%
82%
Four fifths of kids who’ve broken Internet house rules experienced something negative online
360° GLOBAL INSIGHTS
74%
2009
Three quarters of parents agreed they knew what their kids did online
95%
2010-2011
Over 9 in 10 parents know what their kids look at online
62%
2010
62% of kids experienced something negative online
58%
2011
58% of kids experienced something negative online
|
|
|
| WHAT PARENTS THINK KIDS DO | WHAT KIDS SAY THEY DO |
17%
|
33% |
| shop online | |
40%
|
37% |
| buy music online | |
|
34%
|
30% |
| buy age-appropriate video games | |
32%
|
28% |
| buy tickets (e.g. concerts/cinema) | |
24%
|
25% |
| download apps | |
16%
|
13% |
| buy video game for older players | |
9%
|
6% |
| buy movies unsuitable for their age | |
At first, my daughter and I downloaded apps and music together for her iPhone and iPad. Then I gave her permission to do it herself, using my card. After 3 months I got a call saying she’d run up a bill of $1,500 dollars.
We sat down and had a good talk about it. She didn’t do it maliciously or on purpose. They seemed like such small single purchases, but it all quickly adds up.
We’ve solved it now, but it was a parenting problem I never expected to face.
46%
Nearly half of parents whose kids shop online allow their child to use their debit/credit card
30%
Nearly a third of parents who let their child use their debit/credit card to shop online say their child has used it without permission
23%
Nearly a quarter of parents who allow their child to use their debit/credit card to shop online say their child has overspent on it
As well as setting clear budgets, parents should also emphasize the importance of shopping on safe, reputable sites.
Parents need to be aware that kids are going to want privacy as they develop their own online identity, but they should also talk to them about the dangers of visiting inappropriate sites and sharing personal thoughts and information online.
Parents must keep dialogue open in the house, gently and warmly reminding children that if they experience something negative online there will be no punishment or negative judgment.
Kids who feel their parents will openly and honestly help them are more likely to go to them in a crisis.
82%
Over 8 in 10 kids told a parent when they downloaded a virus
20%
2 in 10 kids wouldn't tell their parents about negative online experiences for fear they will get into trouble
19%
Nearly a fifth worry their parents would over-react
91%
teachers
84%
kids
83%
parents
The vast majority of teachers, kids and parents believe schools should integrate Internet technology as much as possible
1/2
Over half (57%) of teachers think students spend the right amount of time online at school
1/4
Over a quarter (27%) of teachers think students do not spend enough time online at school
1/5
21% of teachers said they had personally experienced or know another teacher who has experienced ‘cyberbaiting’
Cyberbaiting is when students irritate or ‘bait’ a teacher until the teacher gets so frustrated they yell or have a breakdown. Students are ready for the teacher to crack and film the incident on cell phones so they can later post the footage online, causing further shame or trouble for the teacher or school.
It’s interesting that 60% of parents surveyed felt kids spend too much time online, yet some teachers seek more time online in school.
Teachers want to use technology and social networks to engage students, teach good digital citizenship and adapt material in new and exciting ways. Their problem is leveraging the positive aspects while avoiding the dangers.
This is a hot issue and some services have responded positively with guidelines for teachers. But school policy has often not caught up.
Schools should set standards for teachers on the best way to adapt technology in the classroom.
Thanks to their kids, parents are a high risk group of Internet users
9/10
87% of parents whose kids have experienced something negative online have been victims of cybercrime themselves
3/4
72% of all parents have been victims of cybercrime
Cybercrime is like ‘digital head lice’ brought home by your kids to infect the home and upset them. As with any pest, you’ve got to protect your kids and get rid of it before it spreads and contaminates the whole household.
BALLY
47%
Fear their kids will give out too much personal information to strangers
44%
Fear their kids are interacting with inappropriate people
44%
Fear their kids will be exposed to indecent information
While many parents understandably worry about the serious dangers of children giving out too much information to strangers, it’s important they also pay attention to experiences that are less serious, but more prevalent, such as downloading a virus.
Online viruses change, mutate and increase in intensity - much like a flu - requiring constant protection to fight off the threat of infection.
In the 14 tracking countries, there have been a few very small, but encouraging, declines in the number of children experiencing a negative online situation.
88%
76%
60%
2/3
63% of parents talk to their kids about online safety
1/3
34% of parents have checked their kid’s online usage or browser history without their knowledge
1/4
25% of parents have secretly checked their kid’s social network site
Families should make sure their House Rules include guidelines on:
And as well as setting parental controls, families should have a safe-site browser tool and make sure that youngsters understand how this works and why it’s important.
Parents should explain how accidental clicks and spam can lead to unpleasant surprises and inappropriate sites.
Having software and virus protection can help against accidental inappropriate behavior.
Norton’s on-going study into children’s lives online shows that parents are becoming more aware of what their children are doing on the Internet, while the new questions pinpoint some emerging issues that parents need to pay attention to – most notably unauthorized online shopping by their kids.
While it’s positive to see children’s negative online experiences are decreasing in tracked countries, we have to remember all the levels are still unacceptably high.
What is surprising is the way parents – and particularly those with children who’ve experienced something negative online - are at increased risk of cybercrime themselves.
Although it’s not at the top of parents’ list of concern, the incidence of computer viruses and malware is an area where parents can easily stamp out one of the most prevalent online threats to their children.
Behavior and conversation play important roles too. Internet house rules are amazingly effective at minimizing risks. Keeping dialogue open is crucial to help resolve issues, should they arise.
It’s concerning that teachers are suffering negative experiences such as cyberbaiting, but it’s encouraging to see so many are in favor of technology in education.
The initial insights into mobile Internet and the issues related to it highlight the future trends we need to keep track of.
STRATEGYONE CONDUCTED AN ONLINE SURVEY AMONG:
The survey was conducted in 24 countries (14 tracking countries: Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, New Zealand, Spain, Sweden, United Kingdom, United States; 10 new countries: Belgium, Denmark, Holland, Hong Kong, Mexico, South Africa, Singapore, Poland, Switzerland and UAE).*
The survey was conducted in the primary language of each country.
Questions asked were identical across all countries, with some overlap between the adult/parent/teacher and youth surveys.
Interviews were conducted between 6th February 2011 – 14th March 2011.
Important notes:
The global data has been weighted to ensure all countries have equal representation. Adults to n500 (n100 parents), children to n200, teachers to n100.
* References to 2010 – 2011 data changes
is based upon the 14 tracking markets only:
Australia, Brazil, Canada, China, France, Germany, India, Italy, Japan, New Zealand, Spain, Sweden, United Kingdom and the United States.
StrategyOne, international research agency.
The quotes from victims/Internet users are taken from four focus groups held in December 2010 / January 2011 (two in in New York on December 15th 2010 and two in LA on January 12th 2011)
1) Over 431 million victims in 24 countries over past 12 months:
Online population from CIA factbook (24 country total = 802,872,752), latest research from NCR shows 69% of adults in 24 countries have been a victim of cybercrime ever and of these 65% have been a victim in the past 12 months.
Online population per country x % cybercrime ever per country x % cybercrime past 12 months per country = 431,504,885 (sum of 24 countries).
2) 14 cybercrime victims every second / 820 cybercrime victims every minute/ almost 50,000 per hour / over 1 million per day impacting over 431 million adults in the past year in 24 countries*
Victims over past 12 months (as above) 431,504,885 / 365 days per year / 24 hours / 60 minutes / 60 seconds.
3) Cybercrime is big business costing nearly $114 billion in the last year in 24 countries
Victims over past 12 months (per country) x average financial cost of cybercrime (per country in US currency). Figure shown in the sum of all countries total cost.
3a) The value of lost time over the past 12 months is $274 billion in 24 countries
Victims over past 12 months (per country) x average time cost of cybercrime (per country in US currency). Figure shown in the sum of all countries total cost.
4) The total number of cybercrime victims ever: 589 million
Online population per country x % cybercrime victims ever per country. Figure shown is the sum of all countries’ total cost.
5) Total cost of cybercrime:
Total financial cost $114 billion plus value attributed to lost time trying to resolve cybercrime $274 billion = $388 billion.
“CYBERCRIME – ADULT SURVEY”
Throughout the report cybercrime is defined as: Ever experienced 1+ of the following:
“EMERGING MARKETS” (surveyed)
Brazil, India, China, Poland, Mexico, UAE, South Africa
“DEVELOPED MARKETS” (surveyed)
UK, USA, France, Germany, Italy, Australia, Canada, Sweden, Japan, Spain, New Zealand, Denmark, Netherlands, Belgium, Switzerland, Singapore, Hong Kong
“MILLENNIALS”
Young adults born 1980-1993
“BABY BOOMERS”
Adults born 1946-1964
“RESOLVING CYBERCRIME”
Victims were asked if they successfully resolved all of their cyber-attacks over the past year.
“FREE ANTI-VIRUS (AV) SOFTWARE USERS”
Net figure includes users of free AV software only plus users of a free/paid for combination of software
CHILDREN/KIDS
The terms ‘children’ or ‘kids’ as used in this report refer to children aged 8-17 only.
PARENTS
The term ‘parents’ as used in this report refers only to parents with children aged 8-17.
TEACHERS The term ‘teachers’ as used in this report refers only to teachers of children aged 8-17.
NEGATIVE ONLINE EXPERIENCES
All negative online experiences include one or more of the following:
SERIOUS NEGATIVE ONLINE EXPERIENCES Serious negative online experiences include:
NEGATIVE MOBILE EXPERIENCES Negative mobile experiences include:
DEVELOPED MARKETS (surveyed)
UK, USA, France, Germany, Italy, Australia, Canada, Sweden, Japan, Spain, New Zealand, Denmark, Netherlands, Belgium, Switzerland, Singapore, Hong Kong
EMERGING MARKETS (surveyed)
Brazil, India, China, Poland, Mexico, UAE, South Africa
CYBERBAITING
By cyber-baiting we are referring to students irritating a teacher until the teacher gets so frustrated they yell or have a breakdown. Students are ready for this ‘crack’ and have multiple students filming the incidents on cell / mobile phones so they can later post the incident on websites like YouTube to get the teacher or school in trouble or shame them.
Expert insights, advice and tips have been provided by:
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Joseph LaBrie, Phd |
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Adam Palmer |
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Vanessa Van Petten |
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Marian Merritt |
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