How To Use File Insight

Overview

File Insight gives you more information about the files that are present in your system and helps you answer questions such as:

• What is this file?
• When was it installed and last used?
• How did it get on my computer?
• What actions did it perform on my computer?
• How does it affect my computer’s performance?

Details Tab 1/1

The “Details” Tab gives you general information about the file such as when the file was installed and last used, as well as if it starts automatically when you start your computer.

Norton Community Usage

Shows how many users within the Norton Community use this file. The first line may show “Many Users”, “Few Users” or “Very few Users” and the description below gives more information on how many users use this file. In general, a file that is used by many users is less likely to be suspicious than a file used by only few users.

Age

Shows when the file was released. The first line may show “Mature”, “New”, “Very New”, “Just Released”. In general, recent files are more likely to be suspicious compared with older files.

The Trust Rating

A file has several trust levels.

• Unproven: Norton has analyzed this file and found it to be safe.
• Good: This file is found frequently in the Norton Community and has not been reported as infected.
• User Trusted: You have marked this file as “Trusted”. You can change this rating by clicking “Trust Now”
• Not Trusted: Not enough is known about this file to be certain that it is safe. You can change this rating by clicking “Trust Now”.

Origin Tab 1/1

The “Origin” Tab gives you information about how the file was found on your system.

For example, it may show the site from which you downloaded the file, or the name of another file that copied or created this file.

Activity Tab 1/1

The Activity Tab gives you information about:

1. The actions and attributes of this process.
2. Its network activity.
3. Its performance impact.

Select the information you want to see from the drop down menu.

Click on “Zoom out” to see the performance impact during the last 90 minutes.