How To Use Norton Download Insight

Overview

Download Insight checks the files that are being downloaded and keeps you safe from malicious files before they reach your computer.

You can use Download Insight every time you download a file to:

• Check if the file you have downloaded is safe
• Learn more information about the file you are downloading
• Stay protected from malicious files before they reach your computer

Download Insight tells you whether or not a file you downloaded is safe. After downloading a file using Internet Explorer or Firefox, you can click the “View Details” link on the Download Insight toaster that appears over the systray area in the lower right hand corner of your screen to learn more information about that file.

There are 2 types of applications that Download Insight works on; type 1 and type 2.  For type 1 applications, you will see a Download Insight toaster notification after the file finishes downloading, before installation begins.  With type 2 applications, you will not see a Download insight notification until you double click the file.  At that point, prior to installation, the product will query the reputation of the file to determine if it is safe or not and notify you with a Download Insight toaster when the file has an unsafe or warning rating.

Downloading Unknown Files 1/1

When Download Insight cannot make a definitive decision about the safety of a file, it tells you what it knows about the file, makes a recommendation, and asks you to decide what to do with the file. If you are confident that it is a good file, you can allow the installation of the file. If you think that the download is unsafe, you can either stop the program from running or have the file completely removed from your computer.

You can change how frequently Download Insight asks for decisions from you by giving it default decisions in the Settings page.

Visit the File Insight tutorial to learn more about the file information shown at the Download Insight Window.

Downloading Unsafe Files

If the file that is being downloaded is not safe, Download Insight displays a message indicating that a threat was found and was blocked from getting into your computer.

Visit the File Insight tutorial to learn more about the file information shown at the File Insight Window.