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Product Return Form (US & Canada, only)

This form is only for products purchased in the US & Canada. Please visit http://us.norton.com/support/globalmaps/global_links.jsp?mod=cs_returns for products purchased in other regions.

Do not use this form for returns of Small Business multi-user packs that are NOT Norton branded, or volume licensed Enterprise products.

Send to Symantec via one of the following methods:

US Postal Service or Canada Post to the following address:

Symantec Corporation
Attention: Returns Department
555 International Way
Springfield, OR 97477-1098

OR Fax the requested material to (650) 429-9009.

Please allow six weeks for the refund to be processed.

Items with an asterisk (*) are required for processing your refund.

First Name * Last Name *  
Company  
Address 1 *  
  Street address, P.O. box, etc.
Address 2  
  Apartment, suite, unit, building, floor, etc.
City * State/Province *  
Zip/Postal Code * Country *  
Daytime Phone * Fax  
Email address  
Product Purchased  
Product Key  
Version # Quantity Date of Purchase  
Did you submit a rebate for this product?   [] yes   [] no
What was the value of the rebate?  
Purchased By   [] Check    [] Credit Card    [] Cash
Please note that all refunds will be less rebate amount received.
 
Store Where Purchased  
Refunds on purchases from a retail store will be issued as a check.
 
Reason For Return  
 
 
Signature   Date  
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NOTE Note:  Before sending the form, make sure to include:

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