Product Return Form

Product Return Form (US & Canada, only)

This form is only for products purchased in the US & Canada. Please visit http://us.norton.com/support/globalmaps/global_links.jsp?mod=cs_returns for products purchased in other regions.

Do not use this form for returns of Small Business multi-user packs that are NOT Norton branded, or volume licensed Enterprise products.

Send to Symantec via one of the following methods:

US Postal Service or Canada Post to the following address:

Symantec Corporation
Attention: Returns Department
555 International Way
Springfield, OR 97477-1098

OR Fax the requested material to (650) 429-9009.

Please allow six weeks for the refund to be processed.

Items with an asterisk (*) are required for processing your refund.

First Name *

Last Name *

Company

Address 1 *
	Street address, P.O. box, etc.
Address 2
	Apartment, suite, unit, building, floor, etc.

City *

State/Province *

Zip/Postal Code *

Country *

Daytime Phone *

Fax

Email address

Product Purchased

Product Key

Version #

Quantity

Date of Purchase

Did you submit a rebate for this product? [] yes [] no

What was the value of the rebate?

Purchased By [] Check [] Credit Card [] Cash

Please note that all refunds will be less rebate amount received.

Store Where Purchased

Refunds on purchases from a retail store will be issued as a check.

Reason For Return

Signature

Date

Note: Before sending the form, make sure to include:

The product return form completed and signed.
A photocopy of the product key provided with your product.
For most products, this is a 25 character key that can be found on the CD envelope or a card in the package you purchased.
A photocopy of the product CD.
A photocopy of your original receipt on an 8 1/2 x 11 inch piece of paper.
Send only a photocopy of your original receipt. Do not send a photocopy of your credit card statement.
PLEASE do NOT send your boxed product