Threat Explorer

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Adware.FreeScratchWin

Adware.FreeScratchWin

Updated:
February 13, 2007
Publisher:
CPM Media, Ltd
Risk Impact:
High
File Names:
FSW.exe,Fswinst.ocx,Support.exe,IdleUI.dll
Systems Affected:
Windows

Behavior


Adware.FreeScratchWin displays advertisements when you browse the Web.

Symptoms


Your Symantec product detects Adware.FreeScratchWin.

Behavior


Adware.FreeScratchWin must be manually installed.

Antivirus Protection Dates

  • Initial Rapid Release version October 02, 2014 revision 022
  • Latest Rapid Release version February 01, 2015 revision 020
  • Initial Daily Certified version September 02, 2004
  • Latest Daily Certified version January 26, 2015 revision 023
  • Initial Weekly Certified release date September 08, 2004
Click here for a more detailed description of Rapid Release and Daily Certified virus definitions.

Adware.FreeScratchWin is a Browser Helper Object that opens pop-up windows.

When Adware.FreeScratchWin is installed, it does the following:
  1. Adds the value:

    "FSW"="C:\Program Files\FSW\FSW.exe"

    to the registry key:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

    so that Adware.FreeScratchWin runs when you start Windows.

  2. Adds the registry keys:

    HKEY_CLASSES_ROOT\FSW.Application
    HKEY_CLASSES_ROOT\CLSID\{47CC4DCD-BBC9-47A3-A677-44DB2559E0D8}
    HKEY_CURRENT_USER\Software\FreeScratchAndWin

  3. May perform the following actions:
    • Change the Internet Explorer home page to www.xzoomy.com
    • Capture keystrokes
    • Update itself in stealth mode
    • Open pop-up ads
    • Track your browsing habits


The following instructions pertain to all Symantec antivirus products that support Security Risk detection.
  1. Update the definitions.
  2. Close all open Internet Explorer windows.
  3. Run a full system scan.
  4. Delete the value that was added to the registry.
For specific details on each of these steps, read the following instructions.

1. To update the definitions
To obtain the most recent definitions, start your Symantec program and run LiveUpdate.

2. To close all open Internet Explorer windows
Because Adware.FreeScratchWin functions as a Microsoft Internet Explorer plugin, it is necessary to close all open Internet Explorer windows to remove it. If you are reading this writeup in Internet Explorer, print this writeup using our printer-friendly option at the top of the page, or write down the following instructions, and then close all Internet Explorer windows.

3. To run the scan
  1. Start your Symantec antivirus program, and then run a full system scan.
  2. If any files are detected as Adware.FreeScratchWin and depending on which software version you are using, you may see one or more of the following options:

    Note: This applies only to versions of Norton AntiVirus that support Security Risk detection. If you are running a version of Symantec AntiVirus Corporate Edition that supports Security Risk detection, and Security Risk detection has been enabled, you will only see a message box that gives the results of the scan. If you have questions in this situation, contact your network administrator.
    • Exclude (Not recommended): If you click this button, it will set the threat so that it is no longer detectable. That is, the antivirus program will keep the security risk on your computer and will no longer detect it to remove from your computer.

    • Ignore or Skip: This option tells the scanner to ignore the threat for this scan only. It will be detected again the next time that you run a scan.

    • Cancel: This option is new to Norton Antivirus 2005. It is used when Norton Antivirus 2005 has determined that it cannot delete a security risk. This Cancel option tells the scanner to ignore the threat for this scan only, and thus, the threat will be detected again the next time that you run a scan.

      To actually delete the security risk:
      • Click its file name (under the Filename column).
      • In the Item Information box that displays, write down the full path and file name.
      • Then use Windows Explorer to locate and delete the file.

        If Windows reports that it cannot delete the file, this indicates that the file is in use. In this situation, complete the rest of the instructions on this page, restart the computer in Safe mode, and then delete the file using Windows Explorer.

    • Delete: This option will attempt to delete the detected files. In some cases, the scanner will not be able to do this.
      • If you see a message, "Delete Failed" (or similar message), manually delete the file.
      • Click the file name of the threat that is under the Filename column.
      • In the Item Information box that displays, write down the full path and file name.
      • Then use Windows Explorer to locate and delete the file.

        If Windows reports that it cannot delete the file, this indicates that the file is in use. In this situation, complete the rest of the instructions on this page, restart the computer in Safe mode, and then delete the file using Windows Explorer.

4. To delete the value from the registry

Important:
Symantec strongly recommends that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified keys only. Read the document, "How to make a backup of the Windows registry ," for instructions.

  1. Click Start > Run.
  2. Type regedit

    Then click OK.

  3. Navigate to the key:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

  4. In the right pane, delete the value:

    "FSW"="C:\Program Files\FSW\FSW.exe"

  5. Delete the registry keys:

    HKEY_CLASSES_ROOT\FSW.Application
    HKEY_CLASSES_ROOT\CLSID\{47CC4DCD-BBC9-47A3-A677-44DB2559E0D8}
    HKEY_CURRENT_USER\Software\FreeScratchAndWin

  6. Exit the Registry Editor.