The glossary below contains many of the terms you will find in common use throughout the Symantec Security Response website. Please refer to this list to find definitions of terms and answers to other Internet security-related questions.


A collection of steps that the software completes to accomplish a task.

A process that is created in Workflow Designer. This term is generally synonymous with the terms “workflow process” and “workflow project.” See also workflow process, workflow project.

In CommandCentral Service, a defined series of steps or processes for delivering storage services to the users and applications that need them. A storage provider, such as an enterprise-level storage administrator, defines workflows by developing one or more Active Practices. See also <em>Active Practice</em>.