Threat Explorer

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PUA.Dev360cleaner

PUA.Dev360cleaner

Updated:
May 16, 2016
Infection Length:
Varies
Name:
Dev360 Cleaner
Version:
4.1
Publisher:
Dev360labs
Risk Impact:
Low
Systems Affected:
Windows

Behavior

PUA.Dev360cleaner is a potentially unwanted application that displays misleading information about the computer's performance. It then asks the user to pay to fix the issues.

Antivirus Protection Dates

  • Initial Rapid Release version May 16, 2016
  • Latest Rapid Release version September 22, 2017 revision 023
  • Initial Daily Certified version May 16, 2016
  • Latest Daily Certified version February 16, 2017 revision 002
  • Initial Weekly Certified release date May 18, 2016
Click here for a more detailed description of Rapid Release and Daily Certified virus definitions.
When the program is executed, it creates the following files:
  • %Windir%\Prefetch\D360SCHEDULE.EXE-22ACBC2A.pf
  • %Windir%\Prefetch\D3CINSTALLER.EXE-3930BF01.pf
  • %Windir%\Prefetch\DEV360.EXE-102D48C7.pf
  • %Windir%\Prefetch\DEV360.TMP-048AB59A.pf
  • %Windir%\Prefetch\DEV360CLEANER.EXE-1D87B49A.pf
  • %ProgramFiles%\Dev360 Cleaner\Animation.gif
  • %ProgramFiles%\Dev360 Cleaner\AppDesc.txt
  • %ProgramFiles%\Dev360 Cleaner\CookieExclusions.txt
  • %ProgramFiles%\Dev360 Cleaner\D360Schedule.exe
  • %ProgramFiles%\Dev360 Cleaner\Dev360Cleaner.chm
  • %ProgramFiles%\Dev360 Cleaner\Dev360Cleaner.exe
  • %ProgramFiles%\Dev360 Cleaner\English.ini
  • %ProgramFiles%\Dev360 Cleaner\file_id.diz
  • %ProgramFiles%\Dev360 Cleaner\HomePage.url
  • %ProgramFiles%\Dev360 Cleaner\sqlite3.dll
  • %ProgramFiles%\Dev360 Cleaner\unins000.dat
  • %ProgramFiles%\Dev360 Cleaner\unins000.exe

Next, the program creates the following folder:
  • %ProgramFiles%\Dev360 Cleaner

The program then creates the following registry entries:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Dev360 Cleaner_is1\"Inno Setup: Setup Version" = "5.4.2 (a)"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Dev360 Cleaner_is1\"Inno Setup: App Path" = "%ProgramFiles%\Dev360 Cleaner"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Dev360 Cleaner_is1\"InstallLocation" = "%ProgramFiles%\Dev360 Cleaner\"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Dev360 Cleaner_is1\"Inno Setup: Icon Group" = "Dev360 Cleaner"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Dev360 Cleaner_is1\"Inno Setup: User" ="admin"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Dev360 Cleaner_is1\"Inno Setup: Selected Tasks" = "desktopicon"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Dev360 Cleaner_is1\"Inno Setup: Deselected Tasks" = ""
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Dev360 Cleaner_is1\"Inno Setup: Language" = "en"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Dev360 Cleaner_is1\"DisplayName" = "Dev360 Cleaner v4.1"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Dev360 Cleaner_is1\"UninstallString" = ""%ProgramFiles%\Dev360 Cleaner\unins000.exe""
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Dev360 Cleaner_is1\"QuietUninstallString" = ""%ProgramFiles%\Dev360 Cleaner\unins000.exe" /SILENT"
  • HKEY_USERS\S-1-5-21-1454471165-854245398-682003330-1003\Software\Microsoft\Windows\CurrentVersion\Run\"Dev360 Cleaner" = "%ProgramFiles%\Dev360 Cleaner\D360Schedule.exe"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DirectDraw\MostRecentApplication\"Name" = "Dev360Cleaner.exe"

The program scans the computer and exaggerates the amount of issues it finds. Users must pay for the software to remove the alleged issues.

You may have arrived at this page either because you have been alerted by your Symantec product about this risk, or you are concerned that your computer has been affected by this risk.

Before proceeding further we recommend that you run a full system scan . If that does not resolve the problem you can try one of the options available below.



FOR NORTON USERS
If you are a Norton product user, we recommend you try the following resources to remove this risk.


Removal Tool

If you have an infected Windows system file, you may need to replace it using the Windows installation CD .


How to reduce the risk of infection
The following resources provide further information and best practices to help reduce the risk of infection.


FOR BUSINESS USERS
If you are a Symantec business product user, we recommend you try the following resources to remove this risk.


Identifying and submitting suspect files
Submitting suspicious files to Symantec allows us to ensure that our protection capabilities keep up with the ever-changing threat landscape. Submitted files are analyzed by Symantec Security Response and, where necessary, updated definitions are immediately distributed through LiveUpdate™ to all Symantec end points. This ensures that other computers nearby are protected from attack. The following resources may help in identifying suspicious files for submission to Symantec.


Removal Tool

If you have an infected Windows system file, you may need to replace it using the Windows installation CD .


How to reduce the risk of infection
The following resource provides further information and best practices to help reduce the risk of infection.
Protecting your business network



MANUAL REMOVAL
The following instructions pertain to all current Symantec antivirus products.


1. Performing a full system scan
How to run a full system scan using your Symantec product


2. Restoring settings in the registry
Many risks make modifications to the registry, which could impact the functionality or performance of the compromised computer. While many of these modifications can be restored through various Windows components, it may be necessary to edit the registry. See in the Technical Details of this writeup for information about which registry keys were created or modified. Delete registry subkeys and entries created by the risk and return all modified registry entries to their previous values.