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PUA.SearchProtect

PUA.SearchProtect

Updated:
June 26, 2015
Name:
Search Protect
Risk Impact:
Low
Systems Affected:
Windows

Behavior

PUA.SearchProtect is a potentially unwanted app that modifies settings on the Web browser.

Note: Virus definitions dated June 26, 2015 or earlier detect this threat as SearchProtect.

Antivirus Protection Dates

  • Initial Rapid Release version October 02, 2014 revision 022
  • Latest Rapid Release version December 09, 2017 revision 019
  • Initial Daily Certified version June 30, 2014 revision 001
  • Latest Daily Certified version December 10, 2017 revision 004
  • Initial Weekly Certified release date July 02, 2014
Click here for a more detailed description of Rapid Release and Daily Certified virus definitions.
The program arrives on the computer through a third-party installer or download manager. It has the ability to install itself silently.

When the program is being installed, it creates the following files:
  • %ProgramFiles%\SearchProtect\EULA.txt
  • %ProgramFiles%\SearchProtect\Main\bin\CltMngSvc.exe
  • %ProgramFiles%\SearchProtect\Main\bin\SPTool.dll
  • %ProgramFiles%\SearchProtect\Main\bin\uninstall.exe
  • %ProgramFiles%\SearchProtect\Main\rep\SystemRepository.dat
  • %ProgramFiles%\SearchProtect\SearchProtect\bin\cltmng.exe
  • %ProgramFiles%\SearchProtect\SearchProtect\bin\SPTool64.exe
  • %ProgramFiles%\SearchProtect\SearchProtect\bin\SPVC32.dll
  • %ProgramFiles%\SearchProtect\SearchProtect\bin\SPVC32Loader.dll
  • %ProgramFiles%\SearchProtect\SearchProtect\bin\SPVC64.dll
  • %ProgramFiles%\SearchProtect\SearchProtect\bin\SPVC64Loader.dll
  • %ProgramFiles%\SearchProtect\UI\bin\cltmngui.exe
  • %ProgramFiles%\SearchProtect\UI\dialogs\bubble\bubble.css
  • %ProgramFiles%\SearchProtect\UI\dialogs\bubble\bubble.html
  • %ProgramFiles%\SearchProtect\UI\dialogs\bubble\bubble.js
  • %ProgramFiles%\SearchProtect\UI\dialogs\bubble\defaults.js
  • %ProgramFiles%\SearchProtect\UI\dialogs\Images\Apply-default.png
  • %ProgramFiles%\SearchProtect\UI\dialogs\Images\Apply-onclick.png
  • %ProgramFiles%\SearchProtect\UI\dialogs\Images\Apply-Rollover.png
  • %ProgramFiles%\SearchProtect\UI\dialogs\Images\bg-uninstall.png
  • %ProgramFiles%\SearchProtect\UI\dialogs\Images\bg-with-logo.png
  • %ProgramFiles%\SearchProtect\UI\dialogs\Images\bg.png
  • %ProgramFiles%\SearchProtect\UI\dialogs\Images\bgNotif.png
  • %ProgramFiles%\SearchProtect\UI\dialogs\Images\bgSettings.png
  • %ProgramFiles%\SearchProtect\UI\dialogs\Images\bgSettingsDS.png
  • %ProgramFiles%\SearchProtect\UI\dialogs\Images\bgUninstall.png
  • %ProgramFiles%\SearchProtect\UI\dialogs\Images\btnBlue.png
  • %ProgramFiles%\SearchProtect\UI\dialogs\Images\btnClose.png
  • %ProgramFiles%\SearchProtect\UI\dialogs\Images\btnSilver.png
  • %ProgramFiles%\SearchProtect\UI\dialogs\Images\button-bg.png
  • %ProgramFiles%\SearchProtect\UI\dialogs\Images\checkbox.png
  • %ProgramFiles%\SearchProtect\UI\dialogs\Images\checkbox_checked.png
  • %ProgramFiles%\SearchProtect\UI\dialogs\Images\checkbox_def.png
  • %ProgramFiles%\SearchProtect\UI\dialogs\Images\close-win-def.png
  • %ProgramFiles%\SearchProtect\UI\dialogs\Images\close-win-over-click.png
  • %ProgramFiles%\SearchProtect\UI\dialogs\Images\gray-bg.png
  • %ProgramFiles%\SearchProtect\UI\dialogs\Images\hez-def.png
  • %ProgramFiles%\SearchProtect\UI\dialogs\Images\hez-selected.png
  • %ProgramFiles%\SearchProtect\UI\dialogs\Images\hez.png
  • %ProgramFiles%\SearchProtect\UI\dialogs\Images\icon-win.png
  • %ProgramFiles%\SearchProtect\UI\dialogs\Images\info-icon.png
  • %ProgramFiles%\SearchProtect\UI\dialogs\Images\menu-rollover.png
  • %ProgramFiles%\SearchProtect\UI\dialogs\Images\menu-selected.png
  • %ProgramFiles%\SearchProtect\UI\dialogs\Images\radio-button-def.png
  • %ProgramFiles%\SearchProtect\UI\dialogs\Images\radio-button-selected.png
  • %ProgramFiles%\SearchProtect\UI\dialogs\Images\radio-button.png
  • %ProgramFiles%\SearchProtect\UI\dialogs\Images\radio-button2.png
  • %ProgramFiles%\SearchProtect\UI\dialogs\Images\Settings-icon.png
  • %ProgramFiles%\SearchProtect\UI\dialogs\Images\text-field.png
  • %ProgramFiles%\SearchProtect\UI\dialogs\Images\v.png
  • %ProgramFiles%\SearchProtect\UI\dialogs\Images\x.png
  • %ProgramFiles%\SearchProtect\UI\dialogs\libs\defaults.js
  • %ProgramFiles%\SearchProtect\UI\dialogs\libs\dialogUtils.js
  • %ProgramFiles%\SearchProtect\UI\dialogs\libs\jquery.1.7.1.min.js
  • %ProgramFiles%\SearchProtect\UI\dialogs\libs\json2.min.js
  • %ProgramFiles%\SearchProtect\UI\dialogs\libs\main.js
  • %ProgramFiles%\SearchProtect\UI\dialogs\libs\SPDialogAPI.js
  • %ProgramFiles%\SearchProtect\UI\dialogs\protection\defaults.js
  • %ProgramFiles%\SearchProtect\UI\dialogs\protection\protection.css
  • %ProgramFiles%\SearchProtect\UI\dialogs\protection\protection.html
  • %ProgramFiles%\SearchProtect\UI\dialogs\protection\protection.js
  • %ProgramFiles%\SearchProtect\UI\dialogs\protectionDS\defaults.js
  • %ProgramFiles%\SearchProtect\UI\dialogs\protectionDS\protectionDS.css
  • %ProgramFiles%\SearchProtect\UI\dialogs\protectionDS\protectionDS.html
  • %ProgramFiles%\SearchProtect\UI\dialogs\protectionDS\protectionDS.js
  • %ProgramFiles%\SearchProtect\UI\dialogs\settings\defaults.js
  • %ProgramFiles%\SearchProtect\UI\dialogs\settings\settings.css
  • %ProgramFiles%\SearchProtect\UI\dialogs\settings\settings.html
  • %ProgramFiles%\SearchProtect\UI\dialogs\settings\settings.js
  • %ProgramFiles%\SearchProtect\UI\dialogs\settings.html
  • %ProgramFiles%\SearchProtect\UI\dialogs\style.css
  • %ProgramFiles%\SearchProtect\UI\dialogs\uninstall\defaults.js
  • %ProgramFiles%\SearchProtect\UI\dialogs\uninstall\uninstall.css
  • %ProgramFiles%\SearchProtect\UI\dialogs\uninstall\uninstall.html
  • %ProgramFiles%\SearchProtect\UI\dialogs\uninstall\uninstall.js
  • C:\Documents and Settings\All Users\Application Data\Temp\nse[Random Number].tmp
  • C:\Documents and Settings\All Users\Application Data\Temp\nse[Random Number].exe
  • C:\Documents and Settings\All Users\Application Data\SearchProtect\SearchProtect\rep\UserRepository.dat
  • C:\Documents and Settings\All Users\Application Data\SearchProtect\SearchProtect\rep\UserSettings.dat
  • C:\Documents and Settings\All Users\Application Data\SearchProtect\UI\rep\UIRepository.dat
  • C:\Documents and Settings\All Users\Application Data\Mozilla\Firefox\Profiles\esuurfjq.default\searchplugins\trovi-search.xml

Next, the program creates the following registry entries:
  • HKEY_LOCAL_MACHINE\SOFTWARE\SearchProtect\"InstallDir" = "%ProgramFiles%\SearchProtect"
  • HKEY_LOCAL_MACHINE\SOFTWARE\SearchProtect\"Environment" = ""
  • HKEY_USERS\S-1-5-21-3598304965-2135194631-3668321749-1001\Software\Microsoft\Internet Explorer\TabbedBrowsing\"NewTabPageShow" = "0"
  • HKEY_USERS\S-1-5-21-3598304965-2135194631-3668321749-1001\Software\Classes\VirtualStore\MACHINE\SOFTWARE\SearchProtect\"InstallDir" = "%ProgramFiles%\SearchProtect"
  • HKEY_USERS\S-1-5-21-3598304965-2135194631-3668321749-1001\Software\Classes\VirtualStore\MACHINE\SOFTWARE\SearchProtect\"Environment" = ""

The program then creates the following registry subkeys:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SearchProtect
  • HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\CltMngSvc\Type
  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\CltMngSvc
  • HKEY_USERS\S-1-5-21-3598304965-2135194631-3668321749-1001\Software\Microsoft\Internet Explorer\SearchScopes
  • HKEY_USERS\S-1-5-21-3598304965-2135194631-3668321749-1001\Software\Classes\VirtualStore\MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SearchProtect
  • HKEY_USERS\S-1-5-21-3598304965-2135194631-3668321749-1001_Classes\VirtualStore\MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SearchProtect
  • HKEY_USERS\S-1-5-21-3598304965-2135194631-3668321749-1001_Classes\VirtualStore\MACHINE\SOFTWARE\SearchProtect

The program may connect to the following remote locations while it's installing itself:
  • sp-installer.conduit-data.com
  • sp-storage.conduit-services.com
  • sp-installer.databssint.com
  • sp-download.spccint.com
  • sp-storage.spccinta.com
  • sp-settings.spccint.com
  • sp-installer.databssint.com
  • servicemap.spccint.com
  • sp-ip2location.spccint.com
  • sp-alive-msg.databssint.com
  • sp-autoupdate.spccint.com
  • c.api.seccint.com
  • sp-usage.databssint.com

Once the program is installed, it changes the Web browser's default home page, new tab settings and search engine to the following remote locations:
  • search.conduit.com
  • www.trovi.com

The program prevents other software from changing the Web browser's default home page, new tab and search engine. It allows users to change these settings through the program itself.
You may have arrived at this page either because you have been alerted by your Symantec product about this risk, or you are concerned that your computer has been affected by this risk.

Before proceeding further we recommend that you run a full system scan . If that does not resolve the problem you can try one of the options available below.



FOR NORTON USERS
If you are a Norton product user, we recommend you try the following resources to remove this risk.


Removal Tool

If you have an infected Windows system file, you may need to replace it using the Windows installation CD .


How to reduce the risk of infection
The following resources provide further information and best practices to help reduce the risk of infection.


FOR BUSINESS USERS
If you are a Symantec business product user, we recommend you try the following resources to remove this risk.


Identifying and submitting suspect files
Submitting suspicious files to Symantec allows us to ensure that our protection capabilities keep up with the ever-changing threat landscape. Submitted files are analyzed by Symantec Security Response and, where necessary, updated definitions are immediately distributed through LiveUpdate™ to all Symantec end points. This ensures that other computers nearby are protected from attack. The following resources may help in identifying suspicious files for submission to Symantec.


Removal Tool

If you have an infected Windows system file, you may need to replace it using the Windows installation CD .


How to reduce the risk of infection
The following resource provides further information and best practices to help reduce the risk of infection.
Protecting your business network



MANUAL REMOVAL
The following instructions pertain to all current Symantec antivirus products.


1. Performing a full system scan
How to run a full system scan using your Symantec product


2. Restoring settings in the registry
Many risks make modifications to the registry, which could impact the functionality or performance of the compromised computer. While many of these modifications can be restored through various Windows components, it may be necessary to edit the registry. See in the Technical Details of this writeup for information about which registry keys were created or modified. Delete registry subkeys and entries created by the risk and return all modified registry entries to their previous values.
Writeup By: Ling Zhou