Threat Explorer

The Threat Explorer is a comprehensive resource consumers can turn to for daily, accurate, up-to-date information on the latest threats, risks and vulnerabilities.

PUA.TotalSystemCare

PUA.TotalSystemCare

Updated:
June 29, 2015
Infection Length:
Varies
Name:
TotalSystemCare
Risk Impact:
Low
Systems Affected:
Windows

Behavior

PUA.TotalSystemCare is a potentially unwanted app that makes exaggerated claims about issues on the computer.

Note: Virus definitions dated June 26, 2015 or earlier detect this threat as TotalSystemCare.

Antivirus Protection Dates

  • Initial Rapid Release version February 25, 2015
  • Latest Rapid Release version August 03, 2017 revision 002
  • Initial Daily Certified version February 25, 2015
  • Latest Daily Certified version August 03, 2017 revision 009
  • Initial Weekly Certified release date March 04, 2015
Click here for a more detailed description of Rapid Release and Daily Certified virus definitions.
When the program is installed, it creates the following files:
  • %Temp%\installs@uid={330B1BA9-D6FF-46EE-AB78-5281C0CF8819}&oS=5.1.2600&instFlavor=rev384_RC_18dec
  • %Temp%\wget.exe
  • %SystemDrive%\Documents and Settings\Administrator\Start Menu\Programs\TotalSystemCare\Start TotalSystemCare.lnk
  • %SystemDrive%\Documents and Settings\Administrator\Start Menu\Programs\TotalSystemCare\TotalSystemCare Website.lnk
  • %SystemDrive%\Documents and Settings\Administrator\Start Menu\Programs\TotalSystemCare\Uninstall TotalSystemCare.lnk
  • %ProgramFiles%\TotalSystemCare\configen.xml
  • %ProgramFiles%\TotalSystemCare\icon.ico
  • %ProgramFiles%\TotalSystemCare\TotalSystemCare.exe
  • %ProgramFiles%\TotalSystemCare\TotalSystemCare.exe.config
  • %ProgramFiles%\TotalSystemCare\TotalSystemCare.url
  • %ProgramFiles%\TotalSystemCare\ui.chm
  • %ProgramFiles%\TotalSystemCare\uninst.bin
  • %ProgramFiles%\TotalSystemCare\uninst.exe
  • %ProgramFiles%\TotalSystemCare\updaterui.chm
  • %ProgramFiles%\TotalSystemCare\UpdaterUI.exe
  • %ProgramFiles%\TotalSystemCare\webicon.ico
  • %Windir\Prefetch\NS223E.TMP-1BAA0102.pf
  • %Windir\Prefetch\TOTALSYSTEMCARE-SETUP.EXE-11E56CAA.pf
  • %Windir\Prefetch\WGET.EXE-20B19C76.pf

Next, the program creates the following registry entries:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\TotalSystemCare\"DisplayName" = "TotalSystemCare"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\TotalSystemCare\"UninstallString" ="%ProgramFiles%\TotalSystemCare\uninst.exe"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\TotalSystemCare\"DisplayVersion" = "1.0"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\TotalSystemCare\"URLInfoAbout" = "http://www.totalsystemcare.com"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\TotalSystemCare\"Publisher" = "Safebytes"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\TotalSystemCare\"InstallLocation" = "%ProgramFiles%\TotalSystemCare\"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\TotalSystemCare\"VersionMajor" = "${S_VERSIONMAJOR}"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\TotalSystemCare\"VersionMinor" = "${S_VERSIONMINOR}"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\TotalSystemCare\"DisplayIcon" = "%ProgramFiles%\TotalSystemCare\icon.ico"
  • HKEY_LOCAL_MACHINE\SOFTWARE\TotalSystemCare\"InstallID" = "{330B1BA9-D6FF-46EE-AB78-5281C0CF8819}"
  • HKEY_LOCAL_MACHINE\SOFTWARE\TotalSystemCare\"LN" = "1033"
  • HKEY_LOCAL_MACHINE\SOFTWARE\TotalSystemCare\"SuccessfulInstall" = "1"
  • HKEY_USERS\S-1-5-21-3867651352-1424935759-6573989-500\Software\Microsoft\Windows\CurrentVersion\Explorer\UserAssist\{75048700-EF1F-11D0-9888-006097DEACF9}\Count\HRZR_EHACVQY:%pfvqy2%\GbgnyFlfgrzPner\"Fgneg GbgnyFlfgrzPner.yax" = "[HEXADECIMAL VALUE]"
  • HKEY_USERS\S-1-5-21-3867651352-1424935759-6573989-500\Software\Microsoft\Windows\CurrentVersion\Explorer\UserAssist\{75048700-EF1F-11D0-9888-006097DEACF9}\Count\HRZR_EHACVQY:%pfvqy2%\GbgnyFlfgrzPner\"GbgnyFlfgrzPner Jrofvgr.yax" = "[HEXADECIMAL VALUE]"
  • HKEY_USERS\S-1-5-21-3867651352-1424935759-6573989-500\Software\Microsoft\Windows\CurrentVersion\Explorer\UserAssist\{75048700-EF1F-11D0-9888-006097DEACF9}\Count\HRZR_EHACVQY:%pfvqy2%\GbgnyFlfgrzPner\"Havafgnyy GbgnyFlfgrzPner.yax" = "[HEXADECIMAL VALUE]"

The program then scans the computer for empty registry entries, junk files, and shared DLLs. It shows exaggerated results in this scan, claiming that these items could cause performance issues on the computer. It then asks users to upgrade to resolve these issues.
You may have arrived at this page either because you have been alerted by your Symantec product about this risk, or you are concerned that your computer has been affected by this risk.

Before proceeding further we recommend that you run a full system scan . If that does not resolve the problem you can try one of the options available below.



FOR NORTON USERS
If you are a Norton product user, we recommend you try the following resources to remove this risk.


Removal Tool

If you have an infected Windows system file, you may need to replace it using the Windows installation CD .


How to reduce the risk of infection
The following resources provide further information and best practices to help reduce the risk of infection.


FOR BUSINESS USERS
If you are a Symantec business product user, we recommend you try the following resources to remove this risk.


Identifying and submitting suspect files
Submitting suspicious files to Symantec allows us to ensure that our protection capabilities keep up with the ever-changing threat landscape. Submitted files are analyzed by Symantec Security Response and, where necessary, updated definitions are immediately distributed through LiveUpdate™ to all Symantec end points. This ensures that other computers nearby are protected from attack. The following resources may help in identifying suspicious files for submission to Symantec.


Removal Tool

If you have an infected Windows system file, you may need to replace it using the Windows installation CD .


How to reduce the risk of infection
The following resource provides further information and best practices to help reduce the risk of infection.
Protecting your business network



MANUAL REMOVAL
The following instructions pertain to all current Symantec antivirus products.


1. Performing a full system scan
How to run a full system scan using your Symantec product


2. Restoring settings in the registry
Many risks make modifications to the registry, which could impact the functionality or performance of the compromised computer. While many of these modifications can be restored through various Windows components, it may be necessary to edit the registry. See in the Technical Details of this writeup for information about which registry keys were created or modified. Delete registry subkeys and entries created by the risk and return all modified registry entries to their previous values.