Threat Explorer

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PUA.WinZipper

PUA.WinZipper

Updated:
June 29, 2015
Infection Length:
600,000 bytes
Name:
WinZipper
Publisher:
Taiwan Shui Mu Chih Ching Technology Limited
Risk Impact:
Low
Systems Affected:
Windows

Behavior

PUA.WinZipper is a potentially unwanted application that may be installed by third-party applications.

Note: Virus definitions dated June 26, 2015 or earlier detect this threat as WinZipper.

Antivirus Protection Dates

  • Initial Rapid Release version October 21, 2014 revision 021
  • Latest Rapid Release version November 22, 2017 revision 018
  • Initial Daily Certified version October 21, 2014 revision 007
  • Latest Daily Certified version November 22, 2017 revision 025
  • Initial Weekly Certified release date October 22, 2014
Click here for a more detailed description of Rapid Release and Daily Certified virus definitions.
PUA.WinZipper is a potentially unwanted application that may be installed by third-party applications.

Once executed, the application creates the following files:
  • %ProgramFiles%\WinZipper\7z.dll
  • %ProgramFiles%\WinZipper\dup.exe
  • %ProgramFiles%\WinZipper\ebase.dll
  • %ProgramFiles%\WinZipper\eshellctx.dll
  • %ProgramFiles%\WinZipper\eUninstall.exe
  • %ProgramFiles%\WinZipper\image\default\about_bg.png
  • %ProgramFiles%\WinZipper\image\default\additem.png
  • %ProgramFiles%\WinZipper\image\default\appicon.png
  • %ProgramFiles%\WinZipper\image\default\app_icon.png
  • %ProgramFiles%\WinZipper\image\default\back.png
  • %ProgramFiles%\WinZipper\image\default\Background_Main.png
  • %ProgramFiles%\WinZipper\image\default\Background_Small_2.png
  • %ProgramFiles%\WinZipper\image\default\browse.png
  • %ProgramFiles%\WinZipper\image\default\button_mid_size.png
  • %ProgramFiles%\WinZipper\image\default\cfgclose.png
  • %ProgramFiles%\WinZipper\image\default\change_skin.png
  • %ProgramFiles%\WinZipper\image\default\checkbox_blank.png
  • %ProgramFiles%\WinZipper\image\default\checkbox_select.png
  • %ProgramFiles%\WinZipper\image\default\combo.png
  • %ProgramFiles%\WinZipper\image\default\combo_skin.png
  • %ProgramFiles%\WinZipper\image\default\deleteitem.png
  • %ProgramFiles%\WinZipper\image\default\deskbtnbk.png
  • %ProgramFiles%\WinZipper\image\default\edit_skin.png
  • %ProgramFiles%\WinZipper\image\default\extractto.png
  • %ProgramFiles%\WinZipper\image\default\folder.png
  • %ProgramFiles%\WinZipper\image\default\footerbg.png
  • %ProgramFiles%\WinZipper\image\default\install_back.png
  • %ProgramFiles%\WinZipper\image\default\install_button_skin.png
  • %ProgramFiles%\WinZipper\image\default\install_check_checked.png
  • %ProgramFiles%\WinZipper\image\default\install_check_intermediate.png
  • %ProgramFiles%\WinZipper\image\default\install_check_uncheck.png
  • %ProgramFiles%\WinZipper\image\default\install_logo.png
  • %ProgramFiles%\WinZipper\image\default\install_resource.xml
  • %ProgramFiles%\WinZipper\image\default\listctrl_header_bk.png
  • %ProgramFiles%\WinZipper\image\default\listview_report.png
  • %ProgramFiles%\WinZipper\image\default\listview_thumb.png
  • %ProgramFiles%\WinZipper\image\default\menubg.png
  • %ProgramFiles%\WinZipper\image\default\menu_bkg.png
  • %ProgramFiles%\WinZipper\image\default\menu_item_over.png
  • %ProgramFiles%\WinZipper\image\default\onekeyextract.png
  • %ProgramFiles%\WinZipper\image\default\patch_file_icon.png
  • %ProgramFiles%\WinZipper\image\default\pic-error.png
  • %ProgramFiles%\WinZipper\image\default\pic-info.png
  • %ProgramFiles%\WinZipper\image\default\pic-question.png
  • %ProgramFiles%\WinZipper\image\default\pic-warning.png
  • %ProgramFiles%\WinZipper\image\default\popup_dialog_bk.png
  • %ProgramFiles%\WinZipper\image\default\progressbar_bk.png
  • %ProgramFiles%\WinZipper\image\default\progressbar_image.png
  • %ProgramFiles%\WinZipper\image\default\progress_bk.png
  • %ProgramFiles%\WinZipper\image\default\progress_meter.png
  • %ProgramFiles%\WinZipper\image\default\pwd_lock.png
  • %ProgramFiles%\WinZipper\image\default\pwd_unlock.png
  • %ProgramFiles%\WinZipper\image\default\radio_normal.png
  • %ProgramFiles%\WinZipper\image\default\radio_selected.png
  • %ProgramFiles%\WinZipper\image\default\resource.xml
  • %ProgramFiles%\WinZipper\image\default\settingbkg.png
  • %ProgramFiles%\WinZipper\image\default\settingtab.png
  • %ProgramFiles%\WinZipper\image\default\sys_button_close.png
  • %ProgramFiles%\WinZipper\image\default\sys_button_max.PNG
  • %ProgramFiles%\WinZipper\image\default\sys_button_min.PNG
  • %ProgramFiles%\WinZipper\image\default\sys_button_restore.PNG
  • %ProgramFiles%\WinZipper\image\default\sys_close.png
  • %ProgramFiles%\WinZipper\image\default\tobutton1.png
  • %ProgramFiles%\WinZipper\image\default\vscroll.png
  • %ProgramFiles%\WinZipper\language\en_us\eCompress_lang.ini
  • %ProgramFiles%\WinZipper\language\en_us\install_lang.ini
  • %ProgramFiles%\WinZipper\language\es_es\eCompress_lang.ini
  • %ProgramFiles%\WinZipper\language\es_es\install_lang.ini
  • %ProgramFiles%\WinZipper\language\protocol.txt
  • %ProgramFiles%\WinZipper\language\pt_br\eCompress_lang.ini
  • %ProgramFiles%\WinZipper\language\pt_br\install_lang.ini
  • %ProgramFiles%\WinZipper\language\tr_tr\eCompress_lang.ini
  • %ProgramFiles%\WinZipper\language\tr_tr\install_lang.ini
  • %ProgramFiles%\WinZipper\layout\default\about.xml
  • %ProgramFiles%\WinZipper\layout\default\brower.xml
  • %ProgramFiles%\WinZipper\layout\default\compresspath.xml
  • %ProgramFiles%\WinZipper\layout\default\compresspwd.xml
  • %ProgramFiles%\WinZipper\layout\default\error.xml
  • %ProgramFiles%\WinZipper\layout\default\extractpath.xml
  • %ProgramFiles%\WinZipper\layout\default\gamelogin.xml
  • %ProgramFiles%\WinZipper\layout\default\install_msgbox.xml
  • %ProgramFiles%\WinZipper\layout\default\languageSelect.xml
  • %ProgramFiles%\WinZipper\layout\default\msgbox.xml
  • %ProgramFiles%\WinZipper\layout\default\OmigaZipInstall.xml
  • %ProgramFiles%\WinZipper\layout\default\overwrite.xml
  • %ProgramFiles%\WinZipper\layout\default\password.xml
  • %ProgramFiles%\WinZipper\layout\default\progress.xml
  • %ProgramFiles%\WinZipper\layout\default\rename.xml
  • %ProgramFiles%\WinZipper\layout\default\setting.xml
  • %ProgramFiles%\WinZipper\layout\default\uninstDeskPlus.xml
  • %ProgramFiles%\WinZipper\layout\default\uninstOmigaZip.xml
  • %ProgramFiles%\WinZipper\libpng.dll
  • %ProgramFiles%\WinZipper\main
  • %ProgramFiles%\WinZipper\ouilibnl.dll
  • %ProgramFiles%\WinZipper\segoeui.ttf
  • %ProgramFiles%\WinZipper\segoeuib.ttf
  • %ProgramFiles%\WinZipper\sqlite3.dll
  • %ProgramFiles%\WinZipper\style\install_style.xml
  • %ProgramFiles%\WinZipper\style\style.xml
  • %ProgramFiles%\WinZipper\TrayDownloader.exe
  • %ProgramFiles%\WinZipper\uninstaller\gamelogin.inst
  • %ProgramFiles%\WinZipper\uninstaller\OmigaZip.inst
  • %ProgramFiles%\WinZipper\winzipersvc.exe
  • %ProgramFiles%\WinZipper\WinZipper.exe
  • %ProgramFiles%\WinZipper\wz_settings.ini
  • %UserProfile%\Start Menu\Programs\WinZipper\Uninstall.lnk

The application also creates the following registry entries:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\*\shellex\ContextMenuHandlers\WinZipper\"[DEFAULT]" = "{4F622628-7632-4B28-B184-D7BA0CA3273B}"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.gz\"[DEFAULT]" = "WinZipper.gz"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.tar\"[DEFAULT]" = "WinZipper.tar"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.tgz\"[DEFAULT]" = "WinZipper.tgz"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.z\"[DEFAULT]" = "WinZipper.z"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4F622628-7632-4B28-B184-D7BA0CA3273B}\"[DEFAULT]" = "OShellContextMenu Class"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4F622628-7632-4B28-B184-D7BA0CA3273B}\InprocServer32\"[DEFAULT]" = "%ProgramFiles%\WinZipper\eshellctx.dll"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{4F622628-7632-4B28-B184-D7BA0CA3273B}\InprocServer32\ThreadingModel\"[DEFAULT]" = "Apartment"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Directory\shellex\ContextMenuHandlers\WinZipper\"[DEFAULT]" = "{4F622628-7632-4B28-B184-D7BA0CA3273B}"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\ShellEx\ContextMenuHandlers\WinZipper\"[DEFAULT]" = "{4F622628-7632-4B28-B184-D7BA0CA3273B}"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\lnkfile\shellex\ContextMenuHandlers\WinZipper\"[DEFAULT]" = "{4F622628-7632-4B28-B184-D7BA0CA3273B}"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.001\"[DEFAULT]" = "WinZipper.001"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.7z\"[DEFAULT]" = "WinZipper.7z"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.arj\"[DEFAULT]" = "WinZipper.arj"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.bz2\"[DEFAULT]" = "WinZipper.bz2"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.bzip2\"[DEFAULT]" = "WinZipper.bzip2"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.cpio\"[DEFAULT]" = "WinZipper.cpio"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.deb\"[DEFAULT]" = "WinZipper.deb"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.dmg\"[DEFAULT]" = "WinZipper.dmg"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.fat\"[DEFAULT]" = "WinZipper.fat"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.gzip\"[DEFAULT]" = "WinZipper.gzip"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.hfs\"[DEFAULT]" = "WinZipper.hfs"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.lha\"[DEFAULT]" = "WinZipper.lha"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.lzh\"[DEFAULT]" = "WinZipper.lzh"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.lzma\"[DEFAULT]" = "WinZipper.lzma"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.ntfs\"[DEFAULT]" = "WinZipper.ntfs"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.rar\"[DEFAULT]" = "WinZipper.rar"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.rpm\"[DEFAULT]" = "WinZipper.rpm"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.squashfs\"[DEFAULT]" = "WinZipper.squashfs"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.swm\"[DEFAULT]" = "WinZipper.swm"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.taz\"[DEFAULT]" = "WinZipper.taz"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.tbz\"[DEFAULT]" = "WinZipper.tbz"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.tbz2\"[DEFAULT]" = "WinZipper.tbz2"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.tpz\"[DEFAULT]" = "WinZipper.tpz"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.txz\"[DEFAULT]" = "WinZipper.txz"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.vhd\"[DEFAULT]" = "WinZipper.vhd"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.wim\"[DEFAULT]" = "WinZipper.wim"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.xar\"[DEFAULT]" = "WinZipper.xar"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\.xz\"[DEFAULT]" = "WinZipper.xz"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\"{4F622628-7632-4B28-B184-D7BA0CA3273B}" = "WinZipper Shell Extension"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WinZipper\"UninstallString" = "%ProgramFiles%\WinZipper\eUninstall.exe"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WinZipper\"DisplayIcon" = "%ProgramFiles%\WinZipper\WinZipper.exe"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WinZipper\"DisplayVersion" = "1.4.8"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WinZipper\"URLInfoAbout" = "http://www.winzipper.com"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WinZipper\"Publisher" = "Taiwan Shui Mu Chih Ching Technology Limited."
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WinZipper\"DisplayName" = "WinZipper"
  • HKEY_LOCAL_MACHINE\SOFTWARE\V9\WinZipper\General\"path" = "%ProgramFiles%\WinZipper"
  • HKEY_LOCAL_MACHINE\SOFTWARE\V9\WinZipper\General\"Language" = "409"
  • HKEY_LOCAL_MACHINE\SOFTWARE\winzipersvc\"svc" = "winzipersvc"
  • HKEY_LOCAL_MACHINE\SOFTWARE\winzipersvc\"oem" = "zip"
  • HKEY_LOCAL_MACHINE\SOFTWARE\winzipersvc\"oemver" = "1.4.8"
  • HKEY_LOCAL_MACHINE\SOFTWARE\winzipersvc\"softuid" = "Global\WinZipper{473B1420-2757-4800-A252-6EBD958DE934}WinZipper"
  • HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\eventlog\Application\winzipersvc\"EventMessageFile" = "[HEXADECIMAL VALUE]"
  • HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\eventlog\Application\winzipersvc\"TypesSupported" = "7"
  • HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\winzipersvc\"Type" = "10"
  • HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\winzipersvc\"Start" = "2"
  • HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\winzipersvc\"ErrorControl" = "1"
  • HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\winzipersvc\"ImagePath" = "%ProgramFiles%\WinZipper\winzipersvc.exe"
  • HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\winzipersvc\"DisplayName" = "WinZiper service"
  • HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\winzipersvc\"Group" = "SchedulerGroup"
  • HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\winzipersvc\"ObjectName" = "LocalSystem"
  • HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\winzipersvc\"Description" = "WinZipper service"
  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\eventlog\Application\winzipersvc\"EventMessageFile" = "[HEXADECIMAL VALUE]"
  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\eventlog\Application\winzipersvc\"TypesSupported" = "7"
  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\winzipersvc\"Type" = "10"
  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\winzipersvc\"Start" = "2"
  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\winzipersvc\"ErrorControl" = "1"
  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\winzipersvc\"ImagePath" = "%ProgramFiles%\WinZipper\winzipersvc.exe"
  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\winzipersvc\"DisplayName" = "WinZiper service"
  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\winzipersvc\"Group" = "SchedulerGroup"
  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\winzipersvc\"ObjectName" = "LocalSystem"
  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\winzipersvc\"Description" = "WinZipper service"

The application creates multiple entries under the following registry subkeys:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WinZipper.001
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WinZipper.7z
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WinZipper.arj
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WinZipper.bz2
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WinZipper.bzip2
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WinZipper.cab
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WinZipper.cpio
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WinZipper.deb
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WinZipper.dmg
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WinZipper.fat
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WinZipper.gz
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WinZipper.gzip
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WinZipper.hfs
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WinZipper.iso
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WinZipper.lha
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WinZipper.lzh
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WinZipper.lzma
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WinZipper.ntfs
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WinZipper.rar
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WinZipper.rpm
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WinZipper.squashfs
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WinZipper.swm
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WinZipper.tar
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WinZipper.taz
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WinZipper.tbz
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WinZipper.tbz2
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WinZipper.tgz
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WinZipper.tpz
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WinZipper.txz
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WinZipper.vhd
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WinZipper.wim
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WinZipper.xar
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WinZipper.xz
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WinZipper.z
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WinZipper.zip

The application also creates a service with the following properties:
  • Service name: winzipersvc
  • Display name: WinZiper service
  • Image path: %ProgramFiles%\WinZipper\winzipersvc.exe
  • Description: WinZiper service
  • Startup type: Automatic

It then creates the following registry subkey to register itself as a service:
  • HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\winzipersvc

WinZipper is an application that is used for compressing and decompressing files.

The application adds file associations for the following extensions:
  • .gz
  • .tar
  • .tgz
  • .z
  • .001
  • .7z
  • .arj
  • .bz2
  • .bzip2
  • .cpio
  • .deb
  • .dmg
  • .fat
  • .gzip
  • .hfs
  • .lha
  • .lzh
  • .lzma
  • .ntfs
  • .rar
  • .rpm
  • .squashfs
  • .swm
  • .taz
  • .tbz
  • .tbz2
  • .tpz
  • .txz
  • .vhd
  • .wim
  • .xar
  • .xz
    You may have arrived at this page either because you have been alerted by your Symantec product about this risk, or you are concerned that your computer has been affected by this risk.

    Before proceeding further we recommend that you run a full system scan . If that does not resolve the problem you can try one of the options available below.



    FOR NORTON USERS
    If you are a Norton product user, we recommend you try the following resources to remove this risk.


    Removal Tool

    If you have an infected Windows system file, you may need to replace it using the Windows installation CD .


    How to reduce the risk of infection
    The following resources provide further information and best practices to help reduce the risk of infection.


    FOR BUSINESS USERS
    If you are a Symantec business product user, we recommend you try the following resources to remove this risk.


    Identifying and submitting suspect files
    Submitting suspicious files to Symantec allows us to ensure that our protection capabilities keep up with the ever-changing threat landscape. Submitted files are analyzed by Symantec Security Response and, where necessary, updated definitions are immediately distributed through LiveUpdate™ to all Symantec end points. This ensures that other computers nearby are protected from attack. The following resources may help in identifying suspicious files for submission to Symantec.


    Removal Tool

    If you have an infected Windows system file, you may need to replace it using the Windows installation CD .


    How to reduce the risk of infection
    The following resource provides further information and best practices to help reduce the risk of infection.
    Protecting your business network



    MANUAL REMOVAL
    The following instructions pertain to all current Symantec antivirus products.


    1. Performing a full system scan
    How to run a full system scan using your Symantec product


    2. Restoring settings in the registry
    Many risks make modifications to the registry, which could impact the functionality or performance of the compromised computer. While many of these modifications can be restored through various Windows components, it may be necessary to edit the registry. See in the Technical Details of this writeup for information about which registry keys were created or modified. Delete registry subkeys and entries created by the risk and return all modified registry entries to their previous values.