Norton Tools for Symantec Partners

Norton Bootable Recovery Tool

Works in Windows XP/Vista/7.
Works with all versions of Norton products as long as you have an active product key or activation pin.

The Norton Bootable Recovery Tool can create a bootable CD or USB Flash Drive with a Norton scanner that will scan and repair visuses. This is to be used if you have problems installing your Norton product due to a virus or infection on your computer. This infection must be removed before you can install your Norton product. Create the bootable CD or USB Flash Drive, start from it and scan and repair any infections. Then try installing your Norton product again.

Click View Article to go to a document with links to download NBRT. Choose the link appropriate for your Norton product.

Norton Power Eraser

Works in Windows XP/Vista/7.
No Norton product required.

If you think your computer is infected, our Norton Power Eraser tool will eliminate those threats and get you back to worry-free computing.

This is a free, downloadable tool that will detect and eliminate most aggressive computer viruses.

Intelligent Updater

Works in Windows XP/Vista/7.
Works with all versions of Norton products.

Get the Intelligent Updater. Download and install the newest version of Intelligent Updater.
The link goes to a page for Norton AntiVirus updates. The Norton AntiVirus engine is common to the Norton AntiVirus, Norton Internet Security, and Norton 360 products. You can update all these products using the definitions on this page.

Click Download Now to go to the download page.

Log Tool

Works in Windows XP/Vista/7.
Works with all versions of Norton products.

Use the Log Tool to send information to Technical Support. Download and run the tool and send the results to the Technical Support representative who sent you to this page. For complete instructions, click here.

Norton Removal Tool

This version of the Norton Removal Tool works with Windows XP/Vista/7.

Use the Norton Removal Tool to remove a failed installation or a damaged Norton product.

The Norton Removal Tool uninstalls all Norton 2003-2010 and Norton 360 products from your computer. Before you continue, make sure that you have the installation CDs or downloaded installation files for any Norton products that you want to reinstall. Also, if you use ACT! or WinFAX; back up those databases and uninstall those products.

Clean Download Tool

Works in Windows XP and Vista only.
Works with 2008-2009 versions of Norton products and Norton 360 1.0-2.0 only.

This program is used to clean up any remnants of a failed attempt to download a product.

Common Tasks Tool

Works in Windows XP only.
Works with versions of Norton products 2006-2009 only.

Performs several common tasks:

  • Sets Windows to show hidden files, system files, and known file extensions.
  • Makes a backup copy of the Windows registry.
  • Cleans up temporary files.
  • Checks to see if the currently logged-on user is logged on as an Administrator.

Click Run It Now below to run the tool.

Disable Audit Mode Tool

Works in Windows XP only.
Works with versions of Norton products 2006-2009 only.

If a technician determined that your computer is running in Audit mode, this tool will disable it. Click Run It Now below to run the tool.

Enable Critical Symantec Files Tool

Works in Windows XP only.
Works with Norton 2006-2007 products only.

This tool reenables critical Symantec startup files that were disabled using the Microsoft Configuration Utility. Click Run It Now below to run the tool.

Licensing and Activation Tool

Works in Windows XP and Vista only.
Works with 2007-2008 versions of Norton products and Norton 360 1.0-2.0 only.

SymLMTS assists in troubleshooting and fixing Licensing and Activation issues.

SymKB Fix Tool

Works in Windows XP and Vista only.
Works with 2007-2008 versions of Norton products and Norton 360 1.0-2.0 only.

SymKB Fix automatically repairs damaged Symantec activation files.

LiveUpdate Cleanup Tool

Works in Windows XP only.
Works with 2008 versions of Norton products and Norton 360 2.0 only.

Fixes some LiveUpdate problems. Deletes contents of the LiveUpdate\Downloads folder and deletes all Settings.LiveUpdate files. Click Run It Now below to run the tool.

Get LiveUpdate

Works in Windows XP only.
Works with 2006-2008 versions of Norton products and Norton 360 1.0-2.0 only.

Download and install the newest version of LiveUpdate. Click Run It Now below to run the tool.

Run LiveUpdate Tool

Works in Windows XP only.
Works with 2006-2008 versions of Norton products and Norton 360 1.0-2.0 only.

Use this tool to run LiveUpdate. Click Run It Now below to run the tool.

PIUpdate Tool

Works in Windows XP and Vista only.
Works with 2007-2008 versions of Norton products and Norton 360 1.0-2.0 only.

The PIUpdate Tool updates the Product Inventory. It looks at what products are installed and compares it to the entries in the Product Inventory. If there are missing entries, it adds them. If there are entries for products that are not installed, it removes them.

Internet Connectivity Tool for Norton 2008 and Norton 360 2.0

Works in Windows XP and Vista only.

Cannot get on the Internet? This tool will fix many Internet connectivity problems. Click Download Now below to download the tool. Then double-click the SymNCTS.exe file to start the troubleshooter.

Internet Connectivity Tool for Norton 2007 and Norton 360 1.0

Works in Windows XP only.

Cannot get on the Internet? This tool will fix many Internet connectivity problems. Click Download Now below to download the tool. Then double-click the SymNCTS.exe file to start the troubleshooter.

Internet Connectivity Tool for Norton 2006/2005

Works in Windows XP only.

Cannot get on the Internet? This tool will fix many Internet connectivity problems. Click Download Now below to download the tool. Then double-click the SymNCTS.exe file to start the troubleshooter. Cannot get on the Internet? This program finds and fixes most common connectivity problems. For more information, click here. Click Download Now below to download the tool. Then double-click the SymNCTS.exe file to start the troubleshooter.