Norton Tools for Symantec Partners

Norton Bootable Recovery Tool

Works in Windows XP/Vista/7.
Works with all versions of Norton products as long as you have an active product key or activation pin.

The Norton Bootable Recovery Tool can create a bootable CD or USB Flash Drive with a Norton scanner that will scan and repair visuses. This is to be used if you have problems installing your Norton product due to a virus or infection on your computer. This infection must be removed before you can install your Norton product. Create the bootable CD or USB Flash Drive, start from it and scan and repair any infections. Then try installing your Norton product again.

Click View Article to go to a document with links to download NBRT. Choose the link appropriate for your Norton product.

Norton Power Eraser

Works in Windows XP/Vista/7.
No Norton product required.

If you think your computer is infected, our Norton Power Eraser tool will eliminate those threats and get you back to worry-free computing.

This is a free, downloadable tool that will detect and eliminate most aggressive computer viruses.

Intelligent Updater

Works in Windows XP/Vista/7.
Works with all versions of Norton products.

Get the Intelligent Updater. Download and install the newest version of Intelligent Updater.
The link goes to a page for Norton AntiVirus updates. The Norton AntiVirus engine is common to the Norton AntiVirus, Norton Internet Security, and Norton 360 products. You can update all these products using the definitions on this page.

Click Download Now to go to the download page.

Log Tool

Works in Windows XP/Vista/7.
Works with all versions of Norton products.

Use the Log Tool to send information to Technical Support. Download and run the tool and send the results to the Technical Support representative who sent you to this page. For complete instructions, click here.

Norton Removal Tool

This version of the Norton Removal Tool works with Windows XP/Vista/7.

Use the Norton Removal Tool to remove a failed installation or a damaged Norton product.

The Norton Removal Tool uninstalls all Norton 2003-2010 and Norton 360 products from your computer. Before you continue, make sure that you have the installation CDs or downloaded installation files for any Norton products that you want to reinstall. Also, if you use ACT! or WinFAX; back up those databases and uninstall those products.