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SPECIAL AARP MEMBER OFFER

Don't Do IT Yourself.

Are you the default IT manager at home? Do the words "it's not working" start to elevate your stress levels? If so, Norton Ultimate Help Desk was made for you. If you think your computer might have a virus, our Norton techs will help find it and eliminate it. If your computer has slowed to a crawl, we'll give it a tune-up. If you've got a new laptop, we'll connect it to your wireless network.1

  • Single Use
$69.99
$59.99
14% OFF*

Must redeem within 30 days of purchase. See pricing details below*

Must redeem within 30 days of purchase. See pricing details below*

  • Device Coverage: 1 Device, 1 call3
  • 24x7 Support2 Speak with Norton tech support any time, 365 days a year.
  • Computer Tune Up Helps keep your computers running like new. One tune-up for 1 device.
  • Network & Mobile Norton techs help you set up your home network and mobile devices.
  • Software Support We’ll help troubleshoot common software issues.
  • Virus Removal Helps keep your computers virus-free.
  • OS Upgrades Operating System upgrade assistance – helps your computer stay current and more secure.
  • Advanced Diagnostics & Resolution We’ll help you identify and recommend solutions for even complex technical issues.
  • Back Up setup We'll help you initiate a backup on select cloud storage providers or on your local drive.6
  • Monthly
$19.99
$16.99
15% OFF*

See subscription details below*

See subscription details below*

  • Device Coverage: 3 Devices, unlimited calls4
  • 24x7 Support2 Speak with Norton tech support any time, 365 days a year.
  • Computer Tune Up Helps keep your computers running like new. Unlimited tune-ups for 3 devices.
  • Network & Mobile Norton techs help you set up your home network and mobile devices.
  • Software Support We’ll help troubleshoot common software issues.
  • Virus Removal Helps keep your computers virus-free.
  • OS Upgrades Operating System upgrade assistance – helps your computer stay current and more secure.
  • Advanced Diagnostics & Resolution We’ll help you identify and recommend solutions for even complex technical issues.
  • Back Up setup We'll help you initiate a backup on select cloud storage providers or on your local drive.6
Peace of mind

Put your tech support in the hands of Norton experts

Available 24/7

Norton experts on call anytime for help when you need2

Convenient

Over-the-phone or online chat service, with remote access so you don’t have to go anywhere

Comprehensive

Full range of IT trouble shooting for computers, laptops, mobile device, and peripherals1

Cost effective

Typically less expensive than repair-shop work

System Requirements

Minimum System Requirements

To receive the service, a high-speed Internet connection and the following system requirements are required. Some devices may not be able to receive services even if your connection seemed qualified or your device's environment suitable*.
Customer must have administrator level access to the PC or Mac.
 
Windows Operating Systems
Microsoft Windows XP SP3 or higher, Windows Vista, Windows 7, 8, 10, 11 (all versions), except Windows in S Mode and Windows running on ARM processor
Mac® Operating System
Mac OS X 10.5 or later
Android™
Android OS version 6.x or later (must have the Google™ Play app installed)
iOS®
iOS version 7 or later 
High speed Internet connection
800 MHz processor (minimum)
512MB of RAM (minimum)
Administrator-level access to the PC or Mac

*Important Subscription, Pricing and Offer Details:

AARP member benefits are provided by third parties, not by AARP or its affiliates. Providers pay royalty fees to AARP for the use of its intellectual property. These fees are used for the general purposes of AARP. Some provider offers are subject to change and may have restrictions. Please contact the provider directly for details.

Please click here for any questions regarding your AARP membership.

3 Details about Norton™ Ultimate Help Desk – Single Use:
Norton™ Ultimate Help Desk Single Use is a one-time service only (not a subscription) for 1 Device [to be redeemed within 30 days of purchase]3 and is subject to the License and Services Agreement.

4 Details about Norton™ Ultimate Help Desk – Subscription:
Norton™ Ultimate Help Desk Monthly is a monthly subscription-based services, and are subject to the License and Services Agreement.

  • Your subscription begins when your purchase is completed (or otherwise, when your payment is received).
  • By subscribing, you are purchasing a recurring subscription for Norton™ Ultimate Help Desk Monthly which will be billed at the applicable monthly renewal price found here (price shown before your AARP savings is applied). The price is subject to change, but we will always send you a notification email in advance.
  • You can cancel your subscription at my.norton.com or by contacting Member Services & Support at 844-488-4540. For more details, please visit the Refund Policy.
  • You acknowledge our ability to provide you the services is subject to our initial system test of your environment. In the event we determine we are unable to provide services after this initial system test, you will be eligible for a refund per our Refund Policy

1 PC, Mac, iOS, Android, Home Network, Printer (PC, Mac), Scanner (PC, Mac), Digital Camera (PC, Mac), MP4 players (PC, Mac)

2 English only.

6 Cloud service includes providers like “Box”, “Dropbox”, “Google Drive,” and “OneDrive”. Backup on your local drive is limited to external HDD or DAS (Direct attached storage)

The Norton and LifeLock Brands are part of NortonLifeLock Inc. LifeLock identity theft protection is not available in all countries.

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