Your travel guide to public Wi-Fi, security, and privacy

Ready to travel? You’re not alone. Planned leisure travel in 2022 outpaces pre-pandemic travel levels in 2019, according to TripAdvisor, pointing to five key travel markets worldwide.

Travel should be a relaxing break. But if you’re not careful, you could expose your private email messages, bank account information, and online credit card passwords to cybercriminals. Why? Blame it on public Wi-Fi.  

Public Wi-Fi is notoriously unsecure. This makes it easy for hackers to spy on you or access your private information when you’re relying on the free public Wi-Fi available in hotel lobbies, coffee shops, bed-and-breakfast inns, and airports. 

Fortunately, you can help protect your private information and your passwords by surfing smart when traveling. Here are some tips to protect your online activity as you explore new cities, lounge on the beach, or fly to a destination across the globe. 

What are public Wi-Fi risks? 

Public Wi-Fi is not nearly as secure as the Wi-Fi you use at home or the online network provided by your employer. 

That’s mostly because public Wi-Fi doesn't require authentication to establish a network connection. You might not even have to enter a password to log onto public Wi-Fi at airports, hotels, coffee shops, amusement parks, and retailers.  

While it’s easy to log on to public Wi-Fi while waiting for your flight, relaxing in your hotel lobby, or sipping on a cup of coffee in your favorite cafe, this ease of access, makes it easy for hackers to spy on your online activity. They can read the email messages you are sending, the forums you are visiting and, worst of all, the passwords you type while logging onto your online credit card portals and bank accounts. 

How do hackers target public Wi-Fi?

Here's how this works: Hackers can position themselves between you and your Wi-Fi's connection point. When you cruise the internet, hackers can intercept whatever it is you are typing, viewing, or downloading.

Say you type in the password to your online bank accounts. Hackers can steal that. And if that’s not bad enough? Clever hackers can also send malware to your devices while you are online.

These risks can be higher while you travel. You’re no longer relying on the safer connections offered by your employer or the more secure ones at your home.  

How to help protect yourself while using public Wi-Fi 

What is the best way to protect yourself from cybercriminals when on the road? Don’t use your mobile devices to connect to public Wi-Fi. 

But if you do need to log on with your phone, laptop, or tablet from your hotel lobby, an airport, restaurant, or tourist attraction? There are ways you can boost your security even if you are surfing with public Wi-Fi.  

1. Use a VPN

A virtual private network, better known as a VPN, can protect you when you are using public Wi-Fi.

With the help of Norton Secure VPN, the data you send and receive while browsing the internet is sent through a type of tunnel that encrypts it, meaning that hackers can’t see what sites you visit, files you download, or email messages that you send. A VPN will also keep your keystrokes private, so that hackers won’t be able to decipher any passwords you use to log onto websites.

Before you board the plane to your dream destination, be sure you turn on Norton Secure VPN to eliminate the dangers of browsing online with public Wi-Fi.  

2. Be careful with the sites you visit 

Never visit key financial sites when using public Wi-Fi. You should not check your bank account balances or pay your credit card bill online when using the public Wi-Fi offered by your hotel, an airport, or shopping mall.

Instead, use public Wi-Fi for safer browsing. Checking the weather, mapping directions to the nearest cultural site, or reading the news are all safe activities when using public Wi-Fi. If a hacker intercepts this activity? There’s little damage that the cybercriminal can do with it.

3. Only visit secure websites 

If you do use public Wi-Fi to surf the internet, only visit sites with URLs that start with "HTTPS" and avoid those with URLs starting with "HTTP." 

Why? The "S" in "HTTPS" stands for "secure.” This means that the data on that website is encrypted, making it more difficult for hackers to access.  

4. Select the most secure settings on your mobile devices 

Before taking your trip, visit the "Settings" page of your mobile devices. Turn off any features that automatically connect your devices to available Wi-Fi networks. 

This will give you more control over when your devices are logged onto the internet. 

5. Use many unique, complex passwords 

It's tempting to use the same password at different sites. But resist this urge. If you don’t, you face risks.  

What if a hacker cracks the password to one of your accounts while you're traveling? If you are using that same password at several other accounts, that hacker can use it to access them, too. 

Depending on the password that hackers have stolen, this can leave you with a lot of financial pain as the same hacker runs up your credit card bills, orders products in your name from online shopping sites, and taps your bank accounts. Using Norton Password Manager, included in your Norton 360 plan, can help you generate strong passwords and store them safely.  

6. Don’t forget to log out 

When you’re done visiting a website, log out. You should never stay permanently logged onto accounts when you’re done with them. But this is especially risky when you’re traveling and using public Wi-Fi.  

The bottom line on public Wi-Fi and travel

Public Wi-Fi is convenient, especially when you’re traveling. But this service also comes with risks. While the tips listed above can help keep your browsing activity private, the smartest move is to avoid using public Wi-Fi for any financial tasks involving your money or health records.

Being smart about public Wi-Fi can help make sure that your trip is a happy and relaxing one.