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Legal Information and Resources

Service Terms and Licenses

License and Services Agreement

See our latest service terms for device security, online privacy, and identity theft protection offerings.

LifeLock Service Terms (legacy)

Our standalone service terms for identity theft protection plans.

LifeLock Prior ID Theft Remediation Service Terms

Our service terms for standalone identity theft remediation for events prior to membership.

Terms of Sale

Our terms related to your purchase of a subscription or membership.

Renewal Price List

Our subscription or membership renewal pricing.

Cancellation and Refund Policy

Our cancellation and refund policy related to the purchase and/or sale of a subscription or membership.

Identity Theft Reimbursement Coverage (United States)

Identity Theft Reimbursement Coverage for all members except NY and WA State Residents1:

United Specialty Insurance Company, Inc. Evidence of Coverage for Stolen Identity Events Occurring on or after September 1, 2025

United Specialty Insurance Company, Inc. Evidence of Coverage for Stolen Identity Events Occurring on or after September 1, 2024 to August 31, 2025

Identity Theft Reimbursement Coverage for New York State Residents1:

State National Insurance Company, Inc. Certificate of Insurance for Stolen Identity Events Occurring on or after June 18, 2025

State National Insurance Company, Inc. Certificate of Insurance for Stolen Identity Events Occurring on or after September 1, 2023 to June 17, 2025

Identity Theft Reimbursement Coverage for Washington State Residents1:

United Specialty Insurance Company, Inc. Evidence of Coverage for Stolen Identity Events Occurring on or after September 1, 2025

United Specialty Insurance Company, Inc. Evidence of Coverage for Stolen Identity Events Occurring on or after September 1, 2024 to August 31, 2025

Scam Coverage (United States) - applicable only to Norton 360 with LifeLock Ultimate Plus

Scam Coverage for all members except NY and WA State Residents1:

HSB Specialty Insurance Company, Inc. Stolen Identity Event Group Insurance Summary Coverage

Scam Coverage for Washington State Residents1:

HSB Specialty Insurance Company, Inc. Stolen Identity Event Group Insurance Summary Coverage

Cyber Crime Coverage (United States) - applicable only to plans which include cyber benefits

Cyber Crime Coverage for all members except NY and WA State Residents1:

United Specialty Insurance Company, Inc. Evidence of Coverage Endorsement – Cyber Crime Coverage, occurring on or after April 1, 2023

Cyber Crime Coverage for New York State Residents1:

State National Insurance Company, Inc. Certificate of Insurance Endorsement – Cyber Crime Coverage, occurring on or after June 1, 2025

Cyber Crime Coverage for Washington State Residents1:

United Specialty Insurance Company, Inc. Evidence of Coverage Endorsement – Cyber Crime Coverage, occurring on or after April 1, 2023

1 Please call 1-800-LifeLock for a copy of the applicable Master Policy.

Privacy

Privacy Center

Find information on common privacy topics and how we collect and use your information through our products and services.

General Privacy Notice

Our Privacy Notice provides an overview of how we process and protect your personal data.

Products Privacy Notice

Detailed information about how specific products and services collect and use your personal data.

Partner Resources

Commercial Program Certificate Terms and Conditions

See current terms and conditions for partners.

Partner Referral Agreement Terms and Conditions

See current terms and conditions for our Partner Referral Agreement.

Breach Services Program Terms

See our current terms for the Breach Services Program.

More Legal Resources

Code of Conduct

How we align our business practices
with our values.

Accessibility Policy

Learn about the accessibility of our website and mobile applications.

Modern Slavery Policy

Read our policy on our commitment to human rights.

Website Terms of Use

By visiting and using the information and offerings available on our website, you agree to be bound by these terms.

Norton SMS Terms of Service for Norton Security Alerts

Our standalone terms of service for use of SMS for Norton Security Alerts.