Tablet and Mobile

Spyware & Virus Removal

Our agents are available to help remove spyware and viruses from your devices.

$99.99per incident*

{msrp} per incident* Our agents are available to help

Note: If you’ve purchased a qualifying Norton device security subscription with automatic renewal, then you may already have virus removal services through Virus Protection Promise. See your account or call Member Services and Support.

Designed to remove viruses and spyware from your Windows™ PC or Mac®, Android™ or iOS device.

9-point threat detection and elimination service.

Fast and easy remote service so you don’t need to leave your home.

Helps prevent pop-ups and suspicious computer behavior.

Get back to running like new in about an hour.

One-time service to remove viruses and spyware.

System Requirements

To receive the service, a high-speed Internet connection and the following system requirements are required. Some devices may not be able to receive services even if your connection seemed qualified or your device's environment suitable. Customer must have administrator level access to the PC or Mac.

Windows™ Operating Systems

Microsoft Windows XP SP3 or higher, Windows Vista, Windows 7, 8, 10, 11 (all versions), except Windows in S Mode and Windows running on ARM processor

Mac® Operating Systems

Mac OS X 10.5 or later

Android™ Operating Systems

Android OS version 6.x or later (must have the Google Play app installed)

iOS Operating Systems

iOS version 7 or later

*Norton™ Spyware and Virus Removal is a one-time service that is subject to the License and Services Agreement found here.
If purchased via Norton.com, service redemption or refund request will only be honored within 30 days from the date of purchase.