Our innovative security technology is powered by artificial intelligence (AI) and machine learning, and is backed by the world’s largest civilian cyber threat intelligence network. Norton protection technology includes multiple defenses to protect your devices against viruses, malware, spyware and ransomware.

Today’s online threats are complex, but our advanced security technology and 24-hour STAR response team monitor threats across the globe to outsmart cybercriminals and help stop the latest attacks before they reach your device. Our goal is to help protect your private and financial information when you go online.

Do you back up your PC? You could drop your laptop, the hard drive could fail, or ransomware could encrypt your files, making them unrecoverable. Norton has multiple layers of protection to defend against ransomware attacks. Using automatic Cloud Backup is one more preventative measure to keep your files safe. Learn how Cloud Backup works.

Do you know how a computer firewall can help you? Norton Smart Firewall monitors the network traffic sent and received on your computer when you’re connected to the internet and blocks suspicious traffic. This helps protect your personal files and data on your device from malicious attacks and intrusive eyes. Learn more about how Smart Firewall for PC helps defend against unauthorized access to your computer.

How do you remember the long, complex passwords that your many online accounts require you to create? Do you re-use them or write them down on a sticky note? Strong passwords are important for online account security. Norton Password Manager enables you to generate complex passwords and store them in a secure online vault. From within your vault, you can access your passwords at your fingertips. Learn more about using Norton Password Manager to secure your passwords.

Did you know Norton LifeLock will refund your money if you get a virus that we can’t remove?² Keeping your devices free from viruses is at the heart of what we do. Should your device become infected by a virus, Member Services & Support Agents are on-call to help.^∆ We’re so confident in our antivirus and malware protection that if they can’t remove the virus, you get your money back.

Where are your kids right now? Even if they are sitting in the same room with you, they are likely engaging in the online world. Norton Parental Control^‡ gives you tools to see what videos they watch⁸, websites they visit, terms they search for, and apps they download**, plus GPS location monitoring for Android and iOS^9,**^{, ‡‡}, content filtering for PCs and more. These tools help you facilitate positive parenting and engage on important topics proactively.

Do you use public Wi-Fi? Connecting your smartphone or laptop to shared Wi-Fi at the coffee shop down the street may not be as private as you think. Even password-protected Wi-Fi may leave you vulnerable to attacks. A Virtual Private Network (VPN) gives you protection and encryption for online privacy when you use a public or shared Wi-Fi network. When do you need a VPN and how does it work?

Does your PC have a webcam? Cybercriminals can use spyware (software that enables spying) to take pictures with your webcam without your knowledge. Cybercriminals have used compromising photos stolen from webcams for blackmail or extortion. Norton 360 gives you protection against spyware, and SafeCam specifically blocks unauthorized webcam access to your PC.

What is the Dark Web? An “underground” part of the Web that isn’t searchable by regular search engines. The Dark Web is where cybercriminals offer information for sale, including personal data like email addresses. Dark Web Monitoring Powered by LifeLock§ searches Dark Web markets for your email address, and we notify you if we find it.

Did you know that LifeLock can send alerts for a wide range of potential threats to your identity? Through the LifeLock Identity Alert™ System, we monitor for use of your information and send alerts^† by text, phone^‡‡, email, or mobile app. If something suspicious comes up, our Identity Restoration Specialists are there to help.

Do you know where to start if your identity is stolen? Having your identity stolen is scary, and you may not know who stole it or where to begin to resolve it. With LifeLock, you have an advocate on your side. As a Norton LifeLock member, if your identity is compromised, an Identity Restoration Specialist is assigned to your case who guides you through the restoration process from start to finish.

Where could your wallet get stolen? Right out of your pocket, or “hidden” in your car’s glove box? A stolen wallet could mean a stolen identity. As a NortonLifeLock member, if your wallet is stolen, you can call us and we’ll help cancel or replace credit cards, driver’s licenses, Social Security cards, insurance cards and more.

Who could help you with reimbursement for identity theft losses and expenses? Should you become a victim of identity theft while a Norton LifeLock member, the LifeLock Million Dollar Protection™ Package^††† is here to help. You will be covered for personal expenses you incur and money stolen as a result of identity theft, up to the limits of your plan. We will also provide lawyers and experts, up to $1 million, if needed to help resolve your case.

What role does Credit Monitoring³ play in identity theft protection? It’s one critically important dimension to monitor, to catch potential identity theft issues as changes are made to your credit file. As a Norton LifeLock member, we monitor key changes to your credit file at one or all three leading credit bureaus depending on your plan, and alert you to help detect fraud.

How would you know if someone opened a new credit card, cell phone plan or auto loan in your name? You can monitor your current credit cards for fraud, but identity thieves can open new credit lines, cell phone accounts, or auto loans in your name, building large debts that can ruin your credit. Social Security Number (SSN) & Credit Alerts, part of the LifeLock Identity Alert™ System, alert† you to new credit card applications, cell phone applications, auto loans and utilities within our network, so you can confirm whether the activity is fraudulent.

How many organizations and companies store your information in their databases? Your information is virtually everywhere, from doctors, insurance companies, employers, even your favorite retailers. We let you know about large-scale breaches, so you can help protect your personal information.

Do your bank and credit card companies send you alerts to verify transactions? Centralize your banking alerts into one place with LifeLock Transaction Monitoring. Help protect your finances against fraud by monitoring existing accounts with alerts^† that notify you of cash withdrawals, balance transfers and large purchases.

Could someone use your Social Security Number with someone else’s name and address to commit identity theft? Yes, it’s called synthetic identity theft. Criminals can use fake personal information connected to your identity to open accounts or commit fraud. We help protect your identity by scanning for names and addresses connected with your Social Security Number.

How would you know if someone committed a crime and gave the police your name instead of their own? To help protect against criminal identity theft, we check court records for matches of your name and date of birth to criminal activity. This helps protect you from being falsely linked to arrests and convictions you know nothing about.

How often do you check your 401(k) balance? How soon would you find out if money was stolen? Investment and retirement accounts are often the lifeline for financial growth. We help you protect your nest egg by alerting you to withdrawals and balance transfers.