Threat Explorer

The Threat Explorer is a comprehensive resource consumers can turn to for daily, accurate, up-to-date information on the latest threats, risks and vulnerabilities.

PUA.Keygen

PUA.Keygen

Updated:
February 07, 2017
Infection Length:
Varies
Risk Impact:
Low
Systems Affected:
Android, iOS, Linux, Mac, Windows

Behavior

PUA.Keygen is a generic detection for many individual but varied key generator programs. A generic detection is used because it protects against key generator programs that share similar characteristics.

Antivirus Protection Dates

  • Initial Rapid Release version February 07, 2017 revision 004
  • Latest Rapid Release version December 13, 2017 revision 002
  • Initial Daily Certified version February 07, 2017 revision 008
  • Latest Daily Certified version December 13, 2017 revision 007
  • Initial Weekly Certified release date February 08, 2017
Click here for a more detailed description of Rapid Release and Daily Certified virus definitions.
PUA.Keygen is a generic detection for many individual but varied key generator programs. A generic detection is used because it protects against key generator programs that share similar characteristics.
Windows Removal Instructions:You may have arrived at this page either because you have been alerted by your Symantec product about this risk, or you are concerned that your computer has been affected by this risk.

Before proceeding further we recommend that you run a full system scan . If that does not resolve the problem you can try one of the options available below.



FOR NORTON USERS
If you are a Norton product user, we recommend you try the following resources to remove this risk.

Removal Tool

If you have an infected Windows system file, you may need to replace them using from the Windows installation CD .


How to reduce the risk of infection
The following resources provide further information and best practices to help reduce the risk of infection.


FOR BUSINESS USERS
If you are a Symantec business product user, we recommend you try the following resources to remove this risk.

Identifying and submitting suspect files
Submitting suspicious files to Symantec allows us to ensure that our protection capabilities keep up with the ever-changing threat landscape. Submitted files are analyzed by Symantec Security Response and, where necessary, updated definitions are immediately distributed through LiveUpdate™ to all Symantec end points. This ensures that other computers nearby are protected from attack. The following resources may help in identifying suspicious files for submission to Symantec.


Removal Tool

If you have an infected Windows system file, you may need to replace them using from the Windows installation CD .


How to reduce the risk of infection
The following resource provides further information and best practices to help reduce the risk of infection.
Protecting your business network



MANUAL REMOVAL
The following instructions pertain to all current Symantec antivirus products.

1. Performing a full system scan
How to run a full system scan using your Symantec product


2. Restoring settings in the registry
Many risks make modifications to the registry, which could impact the functionality or performance of the compromised computer. While many of these modifications can be restored through various Windows components, it may be necessary to edit the registry. See in the Technical Details of this writeup for information about which registry keys were created or modified. Delete registry subkeys and entries created by the risk and return all modified registry entries to their previous values.

Mac Removal Instructions:The following instructions pertain to all current and recent Symantec antivirus products for Macintosh.
  1. Update the virus definitions.
  2. Run a full system scan and repair or delete all the files detected.
For specific details on each of these steps, read the following instructions.

1. To update the virus definitions
Symantec Security Response fully tests all the virus definitions for quality assurance before they are posted to our servers. There are two ways to obtain the most recent virus definitions:
  • Running LiveUpdate, which is the easiest way to obtain virus definitions: These virus definitions are posted to the LiveUpdate servers once each week (usually on Wednesdays), unless there is a major virus outbreak. To determine whether definitions for this threat are available by LiveUpdate, refer to the Virus Definitions (LiveUpdate).
  • Downloading the definitions using the Intelligent Updater: The Intelligent Updater virus definitions are posted on U.S. business days (Monday through Friday). You should download the definitions from the Symantec Security Response website and manually install them. To determine whether definitions for this threat are available by the Intelligent Updater, refer to the Virus Definitions (Intelligent Updater).
The Intelligent Updater virus definitions are available: Read "How to update virus definition files using the Intelligent Updater " for detailed instructions.

2. To scan for and delete the infected files
  • Start your Norton AntiVirus or Symantec Endpoint Protection for Macintosh program and make sure that it is configured to scan all files.
  • Run a full system scan.
  • If any files are detected, click Repair (if available) or Delete.

Linux Removal Instructions:The following instructions pertain to Symantec AntiVirus for Linux.
  1. Update the virus definitions.
  2. Run a full system scan.

1. To update the virus definitions
Symantec Security Response fully tests all the virus definitions for quality assurance before they are posted to our servers. There are two ways to obtain the most recent virus definitions:
  • Running LiveUpdate, which is the easiest way to obtain virus definitions. For Symantec AntiVirus for Linux, LiveUpdate definitions are updated daily.
  • Downloading the definitions using Intelligent Updater. The Intelligent Updater virus definitions are posted daily. You should download the definitions from the Symantec Security Response Web site and manually install them.

2. To run a full system scan

To run a full system scan in Linux, open a command line and type the following:

sav manualscan --scan /

If any files are detected, follow the instructions displayed by your antivirus program.

AndroidRemoval Instructions
You may have arrived at this page either because you have been alerted by your Symantec product about this risk, or you are concerned that your device has been affected by this risk.


Install Norton Mobile Security
If you do not already have Norton Mobile Security installed on your device, please download the product from the Google Play Store .

Alternatively, you can navigate to the norton.mobi website from your device and download the product from there by completing the following steps:

  1. Select the 90-Day free download.
  2. Select the Android icon to begin downloading the product.
  3. Select Install in order to accept the permissions that are being requested by the program.
  4. Next, select Open and then Agree & Launch.

Note: The first time the product runs, you will be required to enter a code that is displayed on the screen in order to activate the product. Enter the provided code and select Submit .


Run a full system scan
Run a full system scan using Norton Mobile Security to remove this risk from the device. To do this, please perform the following actions:
  1. Navigate to the Anti-Malware tab.
  2. Select Scan Now.


Manual removal
To remove this risk manually, please perform the following actions:
  1. Open the Google Android Menu.
  2. Go to the Settings icon and select Applications.
  3. Next, select Manage.
  4. Select the application and select Uninstall.