Threat Explorer

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PUA.SpywareClear

PUA.SpywareClear

Updated:
June 29, 2015
Name:
Spyware Clear
Risk Impact:
Low
Systems Affected:
Windows

Behavior

PUA.SpywareClear is a misleading application that shows advertisements and provides misleading information about the presence of malware on the computer.

Note: Virus definitions dated June 26, 2015 or earlier detect this threat as SpywareClear

Antivirus Protection Dates

  • Initial Rapid Release version November 14, 2014 revision 005
  • Latest Rapid Release version April 27, 2017 revision 022
  • Initial Daily Certified version December 10, 2014 revision 021
  • Latest Daily Certified version April 28, 2017 revision 003
  • Initial Weekly Certified release date November 19, 2014
Click here for a more detailed description of Rapid Release and Daily Certified virus definitions.
The program must be downloaded and installed manually from its official website:
  • [http://]www.spywareclear.com

When the program is installed, it creates the following files:
  • %SystemDrive%\Documents and Settings\All Users\Application Data\Spyware Clear\lng.ini
  • %SystemDrive%\Documents and Settings\All Users\Application Data\Spyware Clear\News\185_en_1.pngx
  • %SystemDrive%\Documents and Settings\All Users\Application Data\Spyware Clear\News\186_en_1.pngx
  • %SystemDrive%\Documents and Settings\All Users\Application Data\Spyware Clear\News\187_en_3.pngx
  • %SystemDrive%\Documents and Settings\All Users\Application Data\Spyware Clear\News\188_en_1.pngx
  • %SystemDrive%\Documents and Settings\All Users\Application Data\Spyware Clear\News\189_en_2.pngx
  • %SystemDrive%\Documents and Settings\All Users\Application Data\Spyware Clear\News\191_en_5.pngx
  • %SystemDrive%\Documents and Settings\All Users\Application Data\Spyware Clear\News\192_en_1.pngx
  • %SystemDrive%\Documents and Settings\All Users\Application Data\Spyware Clear\News\193_en_1.pngx
  • %SystemDrive%\Documents and Settings\All Users\Application Data\Spyware Clear\News\251_en_1.pngx
  • %SystemDrive%\Documents and Settings\All Users\Application Data\Spyware Clear\News\275_en_1.pngx
  • %SystemDrive%\Documents and Settings\All Users\Application Data\Spyware Clear\News\276_en_1.pngx
  • %SystemDrive%\Documents and Settings\All Users\Application Data\Spyware Clear\News\277_en_1.pngx
  • %SystemDrive%\Documents and Settings\All Users\Application Data\Spyware Clear\News\278_en_1.pngx
  • %SystemDrive%\Documents and Settings\All Users\Application Data\Spyware Clear\News\302_en_1.pngx
  • %SystemDrive%\Documents and Settings\All Users\Application Data\Spyware Clear\News\303_en_1.pngx
  • %SystemDrive%\Documents and Settings\All Users\Application Data\Spyware Clear\News\307_en_3.pngx
  • %SystemDrive%\Documents and Settings\All Users\Application Data\Spyware Clear\News\308_en_1.pngx
  • %SystemDrive%\Documents and Settings\All Users\Application Data\Spyware Clear\SC_CPL.xml
  • %SystemDrive%\Documents and Settings\All Users\Application Data\Spyware Clear\Shared\ST_1_CSD_3.000.000.0006.cab
  • %SystemDrive%\Documents and Settings\All Users\Application Data\Spyware Clear\Shared\ST_1_CSD_3.000.000.0006.ini
  • %SystemDrive%\Documents and Settings\All Users\Application Data\Spyware Clear\Shared\ST_1_CSD_3.000.000.0006.torrent
  • %SystemDrive%\Documents and Settings\All Users\Application Data\Spyware Clear\Shared\ST_1_DB_8.011.013.0000.cab
  • %SystemDrive%\Documents and Settings\All Users\Application Data\Spyware Clear\Shared\ST_1_DB_8.011.013.0000.ini
  • %SystemDrive%\Documents and Settings\All Users\Application Data\Spyware Clear\Shared\ST_1_DB_8.011.013.0000.torrent
  • %SystemDrive%\Documents and Settings\All Users\Application Data\Spyware Clear\Shared\ST_352_APP_SC_1.3.0.26.cab
  • %SystemDrive%\Documents and Settings\All Users\Application Data\Spyware Clear\Shared\ST_352_APP_SC_1.3.0.26.ini
  • %SystemDrive%\Documents and Settings\All Users\Application Data\Spyware Clear\Shared\ST_352_APP_SC_1.3.0.26.torrent
  • %SystemDrive%\Documents and Settings\All Users\Application Data\Spyware Clear\Shared\ST_352_SHIELD_SC_1.3.0.8.cab
  • %SystemDrive%\Documents and Settings\All Users\Application Data\Spyware Clear\Shared\ST_352_SHIELD_SC_1.3.0.8.ini
  • %SystemDrive%\Documents and Settings\All Users\Application Data\Spyware Clear\Shared\ST_352_SHIELD_SC_1.3.0.8.torrent
  • %SystemDrive%\Documents and Settings\All Users\Application Data\Spyware Clear\Shared\ST_352_SVC32_SC_1.3.0.8.cab
  • %SystemDrive%\Documents and Settings\All Users\Application Data\Spyware Clear\Shared\ST_352_SVC32_SC_1.3.0.8.ini
  • %SystemDrive%\Documents and Settings\All Users\Application Data\Spyware Clear\Shared\ST_352_SVC32_SC_1.3.0.8.torrent
  • %SystemDrive%\Documents and Settings\All Users\Application Data\Spyware Clear\ST_CSD.spt
  • %SystemDrive%\Documents and Settings\All Users\Application Data\Spyware Clear\ST_DB.spt
  • %SystemDrive%\Documents and Settings\All Users\Application Data\Spyware Clear\ST_FC.spt
  • %SystemDrive%\Documents and Settings\All Users\Application Data\Spyware Clear\ST_HD.spt
  • %SystemDrive%\Documents and Settings\All Users\Application Data\Spyware Clear\ST_RL.spt
  • %SystemDrive%\Documents and Settings\All Users\Start Menu\Programs\Spyware Clear\Spyware Clear.lnk
  • %SystemDrive%\Documents and Settings\All Users\Start Menu\Programs\Spyware Clear\SpywareClear.com.url
  • %SystemDrive%\Documents and Settings\All Users\Start Menu\Programs\Spyware Clear\Uninstall Spyware Clear.lnk
  • %ProgramFiles%\Spyware Clear\Driver\driver.cab
  • %ProgramFiles%\Spyware Clear\Driver\sp_rsdrv2.sys
  • %ProgramFiles%\Spyware Clear\SCShell.dll
  • %ProgramFiles%\Spyware Clear\SC_svc.exe
  • %ProgramFiles%\Spyware Clear\SpywareClear.exe
  • %ProgramFiles%\Spyware Clear\SpywareClearShield.exe
  • %ProgramFiles%\Spyware Clear\SpywareClearUpdate.exe
  • %ProgramFiles%\Spyware Clear\sqlite3.dll
  • %ProgramFiles%\Spyware Clear\Tools\24x7.xml
  • %ProgramFiles%\Spyware Clear\Tools\analyze.xml
  • %ProgramFiles%\Spyware Clear\Tools\analyzefile.exe
  • %ProgramFiles%\Spyware Clear\Tools\bloatware.xml
  • %ProgramFiles%\Spyware Clear\Tools\defsyssettings.exe
  • %ProgramFiles%\Spyware Clear\Tools\hardfileremover.exe
  • %ProgramFiles%\Spyware Clear\Tools\optimizer.xml
  • %ProgramFiles%\Spyware Clear\Tools\ov.xml
  • %ProgramFiles%\Spyware Clear\Tools\remover.xml
  • %ProgramFiles%\Spyware Clear\Tools\restore.xml
  • %ProgramFiles%\Spyware Clear\Tools\so.xml
  • %ProgramFiles%\Spyware Clear\Tools\startup.xml
  • %ProgramFiles%\Spyware Clear\Tools\systemrestore.exe
  • %ProgramFiles%\Spyware Clear\Tools\systemsettings.xml
  • %ProgramFiles%\Spyware Clear\Tools\unstableaddons.xml
  • %ProgramFiles%\Spyware Clear\Tools\virtualkeyboard.xml
  • %ProgramFiles%\Spyware Clear\TorrentDll.dll
  • %ProgramFiles%\Spyware Clear\unins000.dat
  • %ProgramFiles%\Spyware Clear\unins000.exe
  • %ProgramFiles%\Spyware Clear\unins000.msg
  • %System%\drivers\sp_rsdrv2.sys

Next, the program creates the following registry entries:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\"SpywareClearShield" = "%ProgramFiles%/Spyware Clear/SpywareClearShield.exe"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\"SpywareClearUpdater" = "%ProgramFiles%/Spyware Clear/SpywareClearUpdate.exe"

The program then creates the following registry subkeys:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Spyware Clear
  • HKEY_CURRENT_USERS\Software\Spyware Clear
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{5FB600FF-BC65-471F-A3F8-C2666863BA75}_is1

The program then requests permission to install another app called PCTechHotline

Next, the program scans files, registry entries, processes, and services for spyware and displays ads during the scanning process. The program's end-user license agreement does not mention this advertising functionality.

The program may then claim that the user's computer is compromised with malware. However, the program considers invalid COM registrations and shared DLL registry entries related to non-existent files as threats, which is misleading.


The program then claims that it will remove these alleged infections if the user pays for a premium version of the software.
You may have arrived at this page either because you have been alerted by your Symantec product about this risk, or you are concerned that your computer has been affected by this risk.

Before proceeding further we recommend that you run a full system scan . If that does not resolve the problem you can try one of the options available below.



FOR NORTON USERS
If you are a Norton product user, we recommend you try the following resources to remove this risk.


Removal Tool

If you have an infected Windows system file, you may need to replace it using the Windows installation CD .


How to reduce the risk of infection
The following resources provide further information and best practices to help reduce the risk of infection.


FOR BUSINESS USERS
If you are a Symantec business product user, we recommend you try the following resources to remove this risk.


Identifying and submitting suspect files
Submitting suspicious files to Symantec allows us to ensure that our protection capabilities keep up with the ever-changing threat landscape. Submitted files are analyzed by Symantec Security Response and, where necessary, updated definitions are immediately distributed through LiveUpdate™ to all Symantec end points. This ensures that other computers nearby are protected from attack. The following resources may help in identifying suspicious files for submission to Symantec.


Removal Tool

If you have an infected Windows system file, you may need to replace it using the Windows installation CD .


How to reduce the risk of infection
The following resource provides further information and best practices to help reduce the risk of infection.
Protecting your business network



MANUAL REMOVAL
The following instructions pertain to all current Symantec antivirus products.


1. Performing a full system scan
How to run a full system scan using your Symantec product


2. Restoring settings in the registry
Many risks make modifications to the registry, which could impact the functionality or performance of the compromised computer. While many of these modifications can be restored through various Windows components, it may be necessary to edit the registry. See in the Technical Details of this writeup for information about which registry keys were created or modified. Delete registry subkeys and entries created by the risk and return all modified registry entries to their previous values.