Threat Explorer

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PUA.Sweetim

PUA.Sweetim

Updated:
April 26, 2016
Name:
SweetIM Toolbar
Version:
1.14.0.1
Publisher:
SweetIM Technologies Ltd
Risk Impact:
Low
Systems Affected:
Windows

Behavior

PUA.Sweetim is a potentially unwanted application that modifies browser settings without the user's consent.

Antivirus Protection Dates

  • Initial Rapid Release version April 26, 2016
  • Latest Rapid Release version November 08, 2017 revision 051
  • Initial Daily Certified version April 26, 2016
  • Latest Daily Certified version November 09, 2017 revision 001
  • Initial Weekly Certified release date April 27, 2016
Click here for a more detailed description of Rapid Release and Daily Certified virus definitions.
When the program arrives on the computer, it creates the following files.
  • %SystemDrive%\Program Files\SweetIM\Toolbars\Internet Explorer\ClearHist.exe
  • %SystemDrive%\Program Files\SweetIM\Toolbars\Internet Explorer\conf\logger.xml
  • %SystemDrive%\Program Files\SweetIM\Toolbars\Internet Explorer\default.xml
  • %SystemDrive%\Program Files\SweetIM\Toolbars\Internet Explorer\mgcommon.dll
  • %SystemDrive%\Program Files\SweetIM\Toolbars\Internet Explorer\mgconfig.dll
  • %SystemDrive%\Program Files\SweetIM\Toolbars\Internet Explorer\mgHelper.dll
  • %SystemDrive%\Program Files\SweetIM\Toolbars\Internet Explorer\mgHelperApp.exe
  • %SystemDrive%\Program Files\SweetIM\Toolbars\Internet Explorer\mghooking.dll
  • %SystemDrive%\Program Files\SweetIM\Toolbars\Internet Explorer\mglogger.dll
  • %SystemDrive%\Program Files\SweetIM\Toolbars\Internet Explorer\mgsimcommon.dll
  • %SystemDrive%\Program Files\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll
  • %SystemDrive%\Program Files\SweetIM\Toolbars\Internet Explorer\mgToolbarProxy.dll
  • %SystemDrive%\Program Files\SweetIM\Toolbars\Internet Explorer\mgxml_wrapper.dll
  • %SystemDrive%\Program Files\SweetIM\Toolbars\Internet Explorer\Microsoft.VC90.CRT\Microsoft.VC90.CRT.manifest
  • %SystemDrive%\Program Files\SweetIM\Toolbars\Internet Explorer\Microsoft.VC90.CRT\msvcm90.dll
  • %SystemDrive%\Program Files\SweetIM\Toolbars\Internet Explorer\Microsoft.VC90.CRT\msvcp90.dll
  • %SystemDrive%\Program Files\SweetIM\Toolbars\Internet Explorer\Microsoft.VC90.CRT\msvcr90.dll
  • %SystemDrive%\Program Files\SweetIM\Toolbars\Internet Explorer\resources\about.html
  • %SystemDrive%\Program Files\SweetIM\Toolbars\Internet Explorer\resources\affid.dat
  • %SystemDrive%\Program Files\SweetIM\Toolbars\Internet Explorer\resources\basis.xml
  • %SystemDrive%\Program Files\SweetIM\Toolbars\Internet Explorer\resources\clear-history.png
  • %SystemDrive%\Program Files\SweetIM\Toolbars\Internet Explorer\resources\content-notifier-anim-over.gif
  • %SystemDrive%\Program Files\SweetIM\Toolbars\Internet Explorer\resources\content-notifier-anim.gif
  • %SystemDrive%\Program Files\SweetIM\Toolbars\Internet Explorer\resources\content-notifier.js
  • %SystemDrive%\Program Files\SweetIM\Toolbars\Internet Explorer\resources\dating.png
  • %SystemDrive%\Program Files\SweetIM\Toolbars\Internet Explorer\resources\dictionary.png
  • %SystemDrive%\Program Files\SweetIM\Toolbars\Internet Explorer\resources\eye_icon.png
  • %SystemDrive%\Program Files\SweetIM\Toolbars\Internet Explorer\resources\eye_icon_over.png
  • %SystemDrive%\Program Files\SweetIM\Toolbars\Internet Explorer\resources\e_cards.png
  • %SystemDrive%\Program Files\SweetIM\Toolbars\Internet Explorer\resources\find.png
  • %SystemDrive%\Program Files\SweetIM\Toolbars\Internet Explorer\resources\flavours\toolbar_bng.xml
  • %SystemDrive%\Program Files\SweetIM\Toolbars\Internet Explorer\resources\flavours\toolbar_ggl.xml
  • %SystemDrive%\Program Files\SweetIM\Toolbars\Internet Explorer\resources\flavours\toolbar_yho.xml
  • %SystemDrive%\Program Files\SweetIM\Toolbars\Internet Explorer\resources\free_stuff.png
  • %SystemDrive%\Program Files\SweetIM\Toolbars\Internet Explorer\resources\more-search-providers.png
  • %SystemDrive%\Program Files\SweetIM\Toolbars\Internet Explorer\resources\music.png
  • %SystemDrive%\Program Files\SweetIM\Toolbars\Internet Explorer\resources\news.png
  • %SystemDrive%\Program Files\SweetIM\Toolbars\Internet Explorer\resources\onstart.js
  • %SystemDrive%\Program Files\Updater By SweetPacks\ExtensionUpdaterService.exe
  • %SystemDrive%\Program Files\Updater By SweetPacks\Firefox\chrome\content\libraries\DataExchangeScript.js
  • %SystemDrive%\Program Files\Updater By SweetPacks\Firefox\chrome\content\main.js
  • %SystemDrive%\Program Files\Updater By SweetPacks\Firefox\chrome\content\main.js.bak
  • %SystemDrive%\Program Files\Updater By SweetPacks\Firefox\chrome\content\main.xul
  • %SystemDrive%\Program Files\Updater By SweetPacks\Firefox\chrome\content\resources\localscript.js
  • %SystemDrive%\Program Files\Updater By SweetPacks\Firefox\chrome\locale\en-US\overlay.dtd
  • %SystemDrive%\Program Files\Updater By SweetPacks\Firefox\chrome\skin\overlay.css
  • %SystemDrive%\Program Files\Updater By SweetPacks\Firefox\chrome.manifest
  • %SystemDrive%\Program Files\Updater By SweetPacks\Firefox\defaults\preferences\defaults.js
  • %SystemDrive%\Program Files\Updater By SweetPacks\Firefox\install.rdf
  • %SystemDrive%\Program Files\Updater By SweetPacks\InstallerHelper.dll
  • %SystemDrive%\Program Files\Updater By SweetPacks\libraries\DataExchangeScript.js
  • %SystemDrive%\Program Files\Updater By SweetPacks\resources\localscript.js
  • %SystemDrive%\Program Files\Updater By SweetPacks\unins000.dat
  • %SystemDrive%\Program Files\Updater By SweetPacks\unins000.exe

The program creates the following registry entries:
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\Extension.DLL
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\{B302A1BD-0157-49FA-90F1-4E94F22C7B4B}
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7D4F1959-3F72-49d5-8E59-F02F8AA6815D}
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7D4F1959-3F72-49d5-8E59-F02F8AA6815D}\InprocServer32
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7D4F1959-3F72-49d5-8E59-F02F8AA6815D}\ProgID
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7D4F1959-3F72-49d5-8E59-F02F8AA6815D}\Programmable
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7D4F1959-3F72-49d5-8E59-F02F8AA6815D}\TypeLib
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7D4F1959-3F72-49d5-8E59-F02F8AA6815D}\VersionIndependentProgID
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{EEE6C35B-6118-11DC-9C72-001320C79847}
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{EEE6C35B-6118-11DC-9C72-001320C79847}\Implemented Categories
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Extension.ExtensionHelperObject
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Extension.ExtensionHelperObject\CLSID
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Extension.ExtensionHelperObject\CurVer
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Extension.ExtensionHelperObject.1
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Extension.ExtensionHelperObject.1\CLSID
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SWEETIE.IEToolbar
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SWEETIE.IEToolbar\CLSID
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SWEETIE.IEToolbar\CurVer
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SWEETIE.IEToolbar.1
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SWEETIE.IEToolbar.1\CLSID
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SweetIM_URLSearchHook.ToolbarURLSearchHook
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SweetIM_URLSearchHook.ToolbarURLSearchHook\CLSID
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SweetIM_URLSearchHook.ToolbarURLSearchHook.1
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SweetIM_URLSearchHook.ToolbarURLSearchHook.1\CLSID
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Toolbar3.SWEETIE
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Toolbar3.SWEETIE\CLSID
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Toolbar3.SWEETIE\CurVer
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Toolbar3.SWEETIE.1
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Toolbar3.SWEETIE.1\CLSID
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7D4F1959-3F72-49d5-8E59-F02F8AA6815D}
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{EEE6C35C-6118-11DC-9C72-001320C79847}
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Ext\CLSID
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{7D4F1959-3F72-49d5-8E59-F02F8AA6815D}_is1
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{F4E33CE5-A7AB-4F68-A7E7-F0AA84EF2D9E}
  • HKEY_LOCAL_MACHINE\SOFTWARE\SweetIM\Toolbars
  • HKEY_LOCAL_MACHINE\SOFTWARE\SweetIM\Toolbars\Internet Explorer
  • HKEY_LOCAL_MACHINE\SOFTWARE\Updater By SweetPacks
  • HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mozilla\Firefox\Extensions
  • HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Updater By SweetPacks
  • HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_UPDATER_BY_SWEETPACKS
  • HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_UPDATER_BY_SWEETPACKS\0000
  • HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_UPDATER_BY_SWEETPACKS\0000\Control
  • HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Updater By SweetPacks
  • HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Updater By SweetPacks\Security
  • HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Updater By SweetPacks\Enum
  • HKEY_USERS\S-1-5-21-1454471165-854245398-682003330-1003\Software\Updater By SweetPacks
  • HKEY_USERS\S-1-5-21-1454471165-854245398-682003330-1003\Software\Updater By SweetPacks\script_storage
  • HKEY_USERS\S-1-5-18\Software\Updater By SweetPacks
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7D4F1959-3F72-49d5-8E59-F02F8AA6815D}\: "Updater By SweetPacks"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7D4F1959-3F72-49d5-8E59-F02F8AA6815D}\InprocServer32\: "%SystemDrive%\Program Files\Updater By SweetPacks\Extension32.dll"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7D4F1959-3F72-49d5-8E59-F02F8AA6815D}\InprocServer32\ThreadingModel: "Apartment"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7D4F1959-3F72-49d5-8E59-F02F8AA6815D}\ProgID\: "Extension.ExtensionHelperObject.1"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7D4F1959-3F72-49d5-8E59-F02F8AA6815D}\TypeLib\: "{1D5A4199-956E-49BC-B89F-6A35C57C0D13}"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7D4F1959-3F72-49d5-8E59-F02F8AA6815D}\VersionIndependentProgID\: "Extension.ExtensionHelperObject"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{EEE6C35B-6118-11DC-9C72-001320C79847}\: "SweetPacks Toolbar for Internet Explorer"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{EEE6C35E-6118-11DC-9C72-001320C79847}\1.0\HELPDIR\: "%SystemDrive%\Program Files\SweetIM\Toolbars\Internet Explorer"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{EEE6C35F-6118-11DC-9C72-001320C79847}\1.0\: "SweetIM URLSearchHook 1.0 Type Library"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{EEE6C35F-6118-11DC-9C72-001320C79847}\1.0\0\win32\: "%SystemDrive%\Program Files\SweetIM\Toolbars\Internet Explorer\mgHelper.dll"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{EEE6C35F-6118-11DC-9C72-001320C79847}\1.0\FLAGS\: "0"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{EEE6C35F-6118-11DC-9C72-001320C79847}\1.0\HELPDIR\: "%SystemDrive%\Program Files\SweetIM\Toolbars\Internet Explorer"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Extension.ExtensionHelperObject\: "Updater By SweetPacks"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Extension.ExtensionHelperObject\CLSID\: "{7D4F1959-3F72-49d5-8E59-F02F8AA6815D}"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Extension.ExtensionHelperObject\CurVer\: "Extension.ExtensionHelperObject.1"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Extension.ExtensionHelperObject.1\: "Updater By SweetPacks"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Extension.ExtensionHelperObject.1\CLSID\: "{7D4F1959-3F72-49d5-8E59-F02F8AA6815D}"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SWEETIE.IEToolbar\: "SweetIE Toolbar Class"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SWEETIE.IEToolbar\CLSID\: "{EEE6C35B-6118-11DC-9C72-001320C79847}"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SWEETIE.IEToolbar\CurVer\: "SWEETIE.IEToolbar.1"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SWEETIE.IEToolbar.1\: "SweetIE Toolbar Class"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SWEETIE.IEToolbar.1\CLSID\: "{EEE6C35B-6118-11DC-9C72-001320C79847}"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SweetIM_URLSearchHook.ToolbarURLSearchHook\: "SweetIM ToolbarURLSearchHook Class"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SweetIM_URLSearchHook.ToolbarURLSearchHook\CLSID\: "{EEE6C35D-6118-11DC-9C72-001320C79847}"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SweetIM_URLSearchHook.ToolbarURLSearchHook.1\: "SweetIM ToolbarURLSearchHook Class"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SweetIM_URLSearchHook.ToolbarURLSearchHook.1\CLSID\: "{EEE6C35D-6118-11DC-9C72-001320C79847}"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Toolbar3.SWEETIE\: "SWEETIE Class"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Toolbar3.SWEETIE\CLSID\: "{EEE6C35C-6118-11DC-9C72-001320C79847}"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Toolbar3.SWEETIE\CurVer\: "Toolbar3.SWEETIE.1"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Toolbar3.SWEETIE.1\: "SWEETIE Class"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Toolbar3.SWEETIE.1\CLSID\: "{EEE6C35C-6118-11DC-9C72-001320C79847}"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{EEE6C367-6118-11DC-9C72-001320C79847}\AppName: "mgHelperApp.exe"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{EEE6C367-6118-11DC-9C72-001320C79847}\AppPath: "%SystemDrive%\Program Files\SweetIM\Toolbars\Internet Explorer"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Updater By SweetPacks\installer_name: "swpacksbing_717_active_2016-04-26-15-55-16"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Updater By SweetPacks\product_name: "Updater By SweetPacks"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Mozilla\Firefox\Extensions\{8E9E3331-D360-4f87-8803-52DE43566502}: "%SystemDrive%\Program Files\Updater By SweetPacks\Firefox"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Updater By SweetPacks\version: "2.0.0.608"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Updater By SweetPacks\ToolbarID: "c06c3c755f874842acb10e00e20385ea"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Updater By SweetPacks\installer_name: "swpacksbing_717_active_2016-04-26-15-55-16"
  • HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_UPDATER_BY_SWEETPACKS\0000\Control\ActiveService: "Updater By SweetPacks"
  • HKEY_USERS\S-1-5-21-1454471165-854245398-682003330-1003\Software\Microsoft\Windows\ShellNoRoam\MUICache\%SystemDrive%\DOCUME~1\admin\LOCALS~1\Temp\is-KHTIC.tmp\swpacksbing_717_active.tmp: "Setup/Uninstall"

The program may perform the following actions without the user's consent:
  • Install a browser toolbar
  • Change the default search engine
  • Change the default home page

The program does not revert the browser settings once it has been uninstalled.
You may have arrived at this page either because you have been alerted by your Symantec product about this risk, or you are concerned that your computer has been affected by this risk.

Before proceeding further we recommend that you run a full system scan . If that does not resolve the problem you can try one of the options available below.



FOR NORTON USERS
If you are a Norton product user, we recommend you try the following resources to remove this risk.

Removal Tool

If you have an infected Windows system file, you may need to replace it using the Windows installation CD .


How to reduce the risk of infection
The following resources provide further information and best practices to help reduce the risk of infection.


FOR BUSINESS USERS
If you are a Symantec business product user, we recommend you try the following resources to remove this risk.

Identifying and submitting suspect files
Submitting suspicious files to Symantec allows us to ensure that our protection capabilities keep up with the ever-changing threat landscape. Submitted files are analyzed by Symantec Security Response and, where necessary, updated definitions are immediately distributed through LiveUpdate™ to all Symantec end points. This ensures that other computers nearby are protected from attack. The following resources may help in identifying suspicious files for submission to Symantec.


Removal Tool

If you have an infected Windows system file, you may need to replace it using the Windows installation CD .


How to reduce the risk of infection
The following resource provides further information and best practices to help reduce the risk of infection.
Protecting your business network



MANUAL REMOVAL
The following instructions pertain to all current Symantec antivirus products.

1. Performing a full system scan
How to run a full system scan using your Symantec product


2. Restoring settings in the registry
Many risks make modifications to the registry, which could impact the functionality or performance of the compromised computer. While many of these modifications can be restored through various Windows components, it may be necessary to edit the registry. See in the Technical Details of this writeup for information about which registry keys were created or modified. Delete registry subkeys and entries created by the risk and return all modified registry entries to their previous values.