Forgetting your passwords?

• Details: Subscription contracts begin when the transaction is complete and are subject to our Terms of Sale and License & Services Agreement. For trials, a payment method is required at sign-up and will be charged at the end of the trial period, unless canceled first.
• Renewal: Subscriptions automatically renew unless the renewal is canceled before billing. Renewal payments are billed annually (up to 35 days before renewal) or monthly depending on your billing cycle. Annual subscribers will receive an email with the renewal price beforehand. Renewal prices may be higher than the initial price and are subject to change. You can cancel the renewal as described here in your account or by contacting us here or at 844-488-4540.
• Cancellation and refund: You can cancel your contracts and get a full refund within 14 days of initial purchase for monthly subscriptions, and within 60 days of payments for annual subscriptions. For details, visit our Cancellation and Refund Policy. To cancel your contract or request a refund, click here.

² Requires an automatically renewing subscription for a product containing antivirus features. For further terms and conditions, please see norton.com/virus-protection-promise.

³ If your plan includes credit reports, scores, and/or credit monitoring features ("Credit Features"), two requirements must be met to receive said features: (i) your identity must be successfully verified with Equifax; and (ii) Equifax must be able to locate your credit file and it must contain sufficient credit history information. IF EITHER OF THE FOREGOING REQUIREMENTS ARE NOT MET YOU WILL NOT RECEIVE CREDIT FEATURES FROM ANY BUREAU. If your plan also includes Credit Features from Experian and/or TransUnion, the above verification process must also be successfully completed with Experian and/or TransUnion, as applicable. If verification is successfully completed with Equifax, but not with Experian and/or TransUnion, as applicable, you will not receive Credit Features from such bureau(s) until the verification process is successfully completed and until then you will only receive Credit Features from Equifax. Any credit monitoring from Experian and TransUnion will take several days to begin after your successful plan enrollment.

⁴ Only available on Windows systems (but not in S mode or on ARM processors).

⁵ SafeCam features are only available on Windows (excluding Windows in S mode, Windows running on ARM processor).

⁶ Location Supervision features are NOT available in all countries. Click here for details. To work, the child’s device must have the Norton Family app installed and be turned on.

⁷ 2021 Norton LifeLock Cyber Safety Insights Report: Global Results

⁸ Video Supervision requires a browser extension on Windows and the in-app Norton Browser on iOS and Android. It monitors videos viewed on YouTube.com (but not YouTube videos embedded in other websites or blogs) and on Hulu.com (but only on Windows). It does not work with the YouTube or Hulu apps.

¹² Identity Lock cannot prevent all account takeovers, unauthorized account openings, or stop all credit file inquiries. The credit lock on your TransUnion credit file and the Payday Loan Lock will be unlocked if your subscription is downgraded or canceled.

¹³ Enables telecommunication and/or wireless carriers to share your personal information with NortonLifeLock so it may deliver the services.

^† We do not monitor all transactions at all businesses.

^††† Up to $1 million for coverage for Lawyers and Experts, collectively, if needed, for all plans. Reimbursement and expense compensation varies according to plan—up to $1 million for Ultimate Plus, up to $100,000 for Advantage, and up to $25,000 for Standard. Benefits under the Master Policy are issued and covered by third-party insurance companies.

^‡ Monitoring available on Windows™ PC, iOS, and Android™ devices. Not all features available on all platforms.

^§ Monitoring not available in all countries and varies based on region.

^¶ Home Title Monitoring feature includes your home, second home, rental home, or other properties where you have an ownership interest.

^Ω In your state, the office that maintains real estate records could be known as a county recorder, registrar of deeds, clerk of the court, or some other government agency.

^** Service can be used once every 90 days. You acknowledge our ability to submit a deletion request on your behalf depends on the presence of your personal information on the data broker sites we monitor.