NEW Norton Device Care
Flexible coverage for your favorite devices.

Start coverage for what you want, when you want
Damage and screen replacement protection plans for your phone screens, laptops, tablets, TVs and more. Manufacturer warranties usually only cover malfunctions and defects within a short period of time. Pick up where the other warranties fall short and extend your protection when you want.

Protection at your fingertips
Our easy-to-use mobile app allows you to add coverage for your electronics and quickly submit a claim anytime you want, should the unexpected happen.

Get your electronics running again
If your device can’t be repaired, it will be replaced, or you’ll be reimbursed. Coverage limits apply. See FAQs for more information.

Live Tech Support is on-hand to help
Agents are available 24/7 for technical support through the app.
Phone Protection Plans cover:
Cracked Screens
Covers unintentional or accidental damage to fix your phone screen if it gets cracked, including iPhone screen repair and Android screen repair.
Additional Device Protection Plans cover:
Cracked Screens
Covers unintentional or accidental damage if your device screen gets cracked.
Accidental Damage
Covers unintentional or accidental damage due to normal and everyday use of your device, including drops, liquid spills, cracked screens and damaged screens that could impact the normal functioning of your device.
Mechanical Breakdown
Covers mechanical, electrical or major component failure after the manufacturer’s warranty expires. In some cases, you will be covered for failure not covered by the manufacturer’s warranty, such as Surge Protection.
Surge Protection
Covers when your device is damaged by a sudden spike in electricity or power surge.
‘No Lemon’ Guarantee
If your device fails and has been repaired over 3 times under this Protection Plan for the same problem, your device will be replaced with a comparable device or you will be provided with reimbursement for a replacement.

Norton Device Care Is Easy
How it works:
1. Download the Norton Device Care app
2. Follow the instructions in the app to protect phones, laptops, tablets, TVs and more
3. That’s it! Your Protection Plan is created
For Mobile Phones:
Repair when you want*, where you want
During the term of your Protection Plan, if your screen gets cracked:

GET YOUR PHONE SCREEN
REPAIRED
- Visit a repair shop of your choice
- Keep your repair receipt

CHECK THAT
YOUR RECEIPT INCLUDES:
- Repair date and cost
- Phone make and model
- Shop name and address

UPLOAD A PHOTO OF YOUR
REPAIR RECEIPT THROUGH THE APP
- An agent will review your claim
- Get updates on your claim status through the app
Once your claim is successful, a check will be issued. You will be reimbursed up to $100 per subscription term, less $25 deductible applied to the original claim amount.
For All Other Devices:
Get live tech support or start a claim through the app
During the term of your Protection Plan, if your device fails:
1. Get help from live tech support via chat through the Norton Device Care App OR Start a claim through the Norton Device Care app
2. Depending on the type of device, you’ll be notified how to get your device back up and running
PROTECTION PLAN COST PER MONTH*
Device Type
- Smartphone (Norton Screen Care Offer) - N/A
- Smartphone (Norton Device Care - Cracked Screen Coverage Only) - $3.99
- MacBook - $6.99
- Laptop - $6.99
- Desktop - $1.49
- Tablet - $1.49
- TV - $3.99
- Router - $0.49
- eReader - $0.49
- All Other Small Electronics - $1.49
MAXIMUM AMOUNT PER CLAIM
Device Type
- Smartphone (Norton Screen Care Offer) - $100
- Smartphone (Norton Device Care - Cracked Screen Coverage Only) - $250
- MacBook - $2,000
- Laptop - $1,000
- Desktop - $1,000
- Tablet - $1,000
- TV - $1,500
- Router - $200
- eReader - $200
- All Other Small Electronics - $500
MAXIMUM AMOUNT PER 12 CONSECUTIVE MONTHS
Device Type
- Smartphone (Norton Screen Care Offer) - $100 per subsciption term
- Smartphone (Norton Device Care - Cracked Screen Coverage Only) - $250
- MacBook - $2,500
- Laptop - $1,200
- Desktop - $1,200
- Tablet - $1,200
- TV - $2,000
- Router - $300
- eReader - $300
- All Other Small Electronics - $700
System Requirements
Android 4.1 or later or IOS 9.0 or later phone to download the Norton Device Care app
Protection Plan provided by Northcoast Warranty Services, Inc.