Norton Screen Care

Mobile phone screen repair reimbursement at no extra cost* for our members



Protection for your phone

Accidents happen. If your mobile screen is cracked, get help with reimbursement up to $100, after $25 deductible has been applied to the original claim amount.

No extra cost* to you

A Protection Plan covering cracked screen repair for one mobile phone is included at no extra cost to you after automatically renewing your qualified subscription.

Repair where you want, when you want

After your plan is active, should your phone screen get cracked, repair at a shop of your choice, create a claim for reimbursement in the app and submit receipt for repair. Requires 30-day wait period upon activating your Protection Plan in the Norton Device Care app

Woman checking her phone.
Offer available only to members enrolled in an active automatically renewing subscription

Confirm your subscription is active on the My Subscriptions tab. Once your subscription auto-renews, you’ll be eligible to receive the Norton Screen Care Offer. Not available or valid in Florida and Wyoming.

Really, No Extra Cost?

Yes! Norton Screen Care is offered at no extra cost as a benefit for members after their subscription has auto renewed.* Get up to $100 reimbursement for a cracked screen repair, after $25 deductible has been applied to the original claim amount.

How does the Norton Screen Care benefit work?


Automatically renew your subscription.

Your subscription will automatically renew unless you cancel.

Activation Email

Look for an activation email.

We’ll send you an activation email once you are eligible to register your phone.


Activate Norton Screen Care, a part of the Norton Device Care app.

Download the app and register your phone.

What Phones are Eligible for the Norton Screen Care benefit?

Hundreds of types of phones are covered including iPhones and Android phones - either new or existing.



Available for iPhone 4/4s, 5/5s/5c, 6/6 Plus, 6s/6s Plus, 7/7 Plus, 8/8 Plus, SE, X/XR/XS/XS Max, 11/11 Pro and SE.


Android Phones

Available for most Android phones including Samsung Galaxy, Google Pixel, Sony Xperia, Motorola Moto, Nokia, LG, Lenovo, ZTE, Xiaomi, Blu, HTC, Asis, Acer, Alcatel, and more.

Note: Huawei phones are not eligible for the Norton Screen Care Offer due to restrictions administered by the U.S. Department of Commerce.

System Requirements

Android 5.0 or later or IOS 11.4 or later phone to download the Norton Device Care ap.
Protection Plan provided by Northcoast Warranty Services, Inc.

  • As long as you are enrolled in a qualifying auto-renewing subscription, the Protection Plan is provided at no cost to you for a single device and protects against one covered Failure during the term of your subscription. This loyalty offer may be changed or removed at any time.
  • You must download the app and register a single device to the Protection Plan within your qualifying subscription term, and at least 60 days prior to the term’s end. Coverage is subject to a 30 day waiting period.
  • The Protection Plan coverage is offered by Northcoast Warranty Service, Inc., an affiliate of AmTrust Financial Services, Inc., and will either provide repair services or reimburse the cost of repair for registered device(s). This is not an insurance policy. Exclusions apply, see complete Protection Plan in Norton Device Care app.
  • AmTrust’s privacy and other policies will apply to use of the app and to any data collected via the app.
  • The Seller of this Protection Plan is NortonLifeLock Inc., 60 E Rio Salado Pkwy STE 1000, Tempe, AZ 85281, United States.

The Norton and LifeLock brands are part of Gen. LifeLock identity theft protection is not available in all countries.

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