NortonLive Ultimate Help Desk
PC, Mac and device problems fixed without leaving home!
Which service is best for you? View the Comparison chart
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1-855-825-0544
Windows 8 Compatible
Digital device setup
Setup, configuration and synchronization of smartphones, tablets and other devices.Printer setup
Setup or troubleshooting of printers, scanners and drivers.PC Services
Diagnosis and removal of viruses and malware, PC, Mac health checks, and more.Network Support
Installation and trouble shooting for configuration of a wireless network.
Deluxe($5.99/mo)Buy Now
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Premier($9.99*/mo)Buy Now
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Ultimate($19.99*/mo)Buy Now
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| Virus Removal | N/A | N/A | Unlimited |
| 24/7 support agents | |||
| Number of PCs or Macs supported by the tier | 1 | 1 | 3 |
| Tune-ups | 4/Yr limit | 4/Yr limit | Unlimited |
| Installing or troubleshooting anti-virus software | |||
| Traditional home network support, i.e. encrypting the connection, connecting two PCs, etc. | |||
| Setting up or troubleshooting printers, scanners, digital cameras, MP3 players, and more | |||
| Setting up or synching smart phones or tablets (not all OSes supported) | |||
| Basic troubleshooting of common apps (as described in SKU catalog) | |||
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Discover live help from Ultimate Help Desk
Questions? Please visit our FAQ section.
Get immediate live help from an expert who fixes your PC or Mac problems, anytime of the day or night.
Receive all-in-one, comprehensive expert help with your computer, along with your peripherals - your printer, scanner, and more.
Keep your computer running fast and trouble-free
Get ongoing computer tune-ups and regular fixes to identify and eliminate small problems before they can become big problems.
Detect and eliminate deeply rooted threats - viruses, spyware and malware
NortonLive Experts find and remove stubborn viruses, spyware, malware and other threats - then fix them.
Make your computer run like new again
We'll boost performance, free up memory, and remove unnecessary files to improve hard drive performance.
Configure your wired and wireless networks
NortonLive Experts will troubleshoot your networks and set up your network security.
Set up your smartphone and other mobile devices
We'll set up and customize your smartphone, tablet and other mobile devices.
Set up your cameras, MP3 players and more
NortonLive Experts will set up and sync your digital cameras, MP3 players and other digital devices.
Fast, easy, and affordable
Ultimate Help Desk delivers comprehensive remote tech support for less than $1 a day.
How It Works
NortonLive experts are available 24/7 to give you friendly, personalized help
Learn More