Call (866) 488-9595 | My NortonLive Account

NortonLive Ultimate Help Desk

Full remote IT support 24/7 for your PCs and devices. Call (888) 843-8843.

computer repair service

Computer Services

PC Services

Diagnosis and removal of viruses and malware, PC, Mac health checks, and more.

See all devices
network support

Network support

Network support

Installation and trouble shooting for configuration of a wireless network.

See all devices
mobile device sync

Mobile device setup

Mobile device setup

Setup, configuration and synchronization of smartphones, tablets and other devices.

See all devices
printer set up

Printer setup

Printer setup

Setup or troubleshooting of printers, scanners and drivers.

See all devices
camera set up

Cameras, MP3 players & more

Cameras, MP3 players & more

Setup and installation of digital cameras, MP3 players & other connected devices.

See all devices

How many computers do you have?

ultimate help desk

We support 1, 3, 5, or 10 computers

Get unlimited, live help from
NortonLive Experts who fix
just about any problem you have
with your PC, Mac, software,
and connected devices.

Order from a NortonLive Expert
(888) 843-8843

$19.99 / month
+ $49.99 one-time setup fee

Chat with a NortonLive Expert. Or call the number above to order.
SAVE
$39.00

$199.99 / year
+ $49.99 one-time setup fee

Or call the number above to order.

Discover live help from Ultimate Help Desk

Questions? Please visit our FAQ section.

Looking for product support? Go to Norton Support.

Examples of some commonly serviced brands and devices:



Desktops:

  • Apple
  • ASUS
  • Compaq
  • CyperPower
  • Dell
  • eMachines
  • Fujitsu
  • Gateway
  • HP
  • iBUYPOWER
  • Lenovo
  • MSI
  • Sony
  • Toshiba
  • ...and more

Laptops:

  • Apple
  • ASUS
  • Compaq
  • Dell
  • eMachines
  • Fujitsu
  • Gateway
  • HP
  • iBUYPOWER
  • Lenovo
  • MSI
  • Samsung
  • Sony
  • Toshiba
  • ...and more

Netbooks:

  • Gateway
  • HP
  • Lenovo
  • MSI
  • Samsung
  • Toshiba
  • ...and more

Tablets:

  • ARCHOS
  • ASUS
  • Blackberry
  • Creative Labs
  • Dell
  • Fujitsu
  • HP
  • Lenovo
  • Motorola
  • MSI
  • Samsung
  • Sony
  • Toshiba
  • Velocity
  • ViewSonic
  • VIZIO
  • ...and more

Looking for product support? Go to Norton Support.

Examples of some commonly serviced brands and devices:



Routers:

  • Apple
  • ASUS
  • Belkin
  • Cisco
  • D-Link
  • Linksys
  • Medialink
  • Netgear

Modems:

  • Actiontec
  • Cradlepoint
  • Motorola
  • TRENDnet

Looking for product support? Go to Norton Support.

Examples of some commonly serviced brands and devices:



Smartphones:

  • BlackBerry
  • Dell
  • HP
  • HTC
  • Kyocera
  • LG
  • Motorola
  • Nokia
  • Samsung
  • Sanyo
  • Sony Ericsson
  • T-Mobile

Tablets:

  • Apple
  • ARCHOS
  • ASUS
  • Blackberry
  • Creative Labs
  • Dell
  • Fujitsu
  • HP
  • Lenovo
  • Motorola
  • MSI
  • Samsung
  • Sony
  • Toshiba
  • Velocity
  • ViewSonic
  • VIZIO

Looking for product support? Go to Norton Support.

Examples of some commonly serviced brands and devices:



Printers:

  • Brother
  • Canon
  • Epson
  • HP
  • Kodak
  • Lexmark

Scanners:

  • Brother
  • Canon
  • Epson
  • Fujitsu
  • Kodak
  • NeatReceipts
  • NeatDesk
  • NeatWorks
  • VuPoint

Looking for product support? Go to Norton Support.

Examples of some commonly serviced brands and devices:



MP3 Players:

  • Apple
  • ARCHOS
  • Coby

Digital Cameras:

  • Canon
  • Casio
  • Kodak

DV Cameras:

  • Canon
  • Flip
  • GoPro

Looking for product support? Go to Norton Support.

Each NortonLive Service is subject to acceptance of Symantec's NortonLive Service Terms & Conditions. One-time NortonLive Services expire 30 days after your purchase date.

Ultimate Help Desk

PC, Mac and device problems fixed! Without leaving home!

Which service is best for you?
View the Comparison Chart

or Call(855) 825-0544

Deluxe

$5.99

Premier

$9.99

Ultimate

$19.99
Call (866) 488-9595 | My NortonLive Account
  • Key Features
  • Comparison Chart

Discover live help from Ultimate Help Desk

Questions? Please visit our FAQ section.

Get immediate live help from an expert who fixes your PC or Mac problems, anytime of the day or night.

Receive all-in-one, unlimited expert help with your computer, along with your peripherals - your printer, scanner, and more.

Keep your computer running fast and trouble-free

Get ongoing computer tune-ups and regular fixes to identify and eliminate small problems before they can become big problems.

Detect and eliminate deeply rooted threats - viruses, spyware and malware

NortonLive Experts find and remove stubborn viruses, spyware, malware and other threats - then fix them.

Make your computer run like new again

We'll boost performance, free up memory, and remove unnecessary files to improve hard drive performance.

Configure your wired and wireless networks

NortonLive Experts will troubleshoot your networks and set up your network security.

Set up your smartphone and other mobile devices

We'll set up and customize your smartphone, tablet and other mobile devices.

Set up your cameras, MP3 players and more

NortonLive Experts will set up and sync your digital cameras, MP3 players and other digital devices.

Fast, easy, and affordable

Ultimate Help Desk delivers unlimited remote tech support for less than $1 a day.

Hours

  • Hours of Operation running from 6am – 6pm, 7 days per week
  •  
  • Hours of Operation running 24/7/365
  •  
  •  

Contact Method

  • Support via Toll-free Phone Number

Devices

  • Number of PCs or Macs supported
  • 1
  • 1
  • 3
  • Traditional home network support, i.e. encrypting the connection, connecting two PCs, etc
  •  
  • Setting up or troubleshooting printers, scanners, digital cameras, MP3 players, and more
  •  
  • Setting up or syncing smartphones or tablets (not all OSes are supported)
  •  

Desktop

  • Unlimited virus removal
  •  
  •  
  • Number of manual tune-ups available each year
  • 4/yr
  • 4/yr
  • Unl.
  • Installing or troubleshooting anti-virus software
  • Configuring Windows Updates for regular scheduled runs
  • Basic troubleshooting of common applications
  •  

How It Works

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