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Symantec Home Page Assistance



Your browser's default home page appears to have been changed from your original choice. Either your Symantec application has removed a threat that changed your home page, or you have chosen Symantec Home Page Assistance after installing a Norton program.

As part of the repair process, read below on how to return your default home page to your preferred setting.

To reset the Internet Explorer home page (version 6 or newer)

  1. Launch a new copy of Internet Explorer.
         A second window displaying the same content will open.
  2. In the new window, browse to the site that you want as your home page.
  3. Click Tools > Internet Options on the menu.
         Note: if you do not see the menu bar, press Alt+T to open the Tools menu.
  4. On the General tab, in the Home page area, click "Use Current".

    Internet Options

  5. Click OK to finish.
  6. Close all browser windows and then restart Internet Explorer.

To reset the Firefox home page (version 2 or newer)

  1. Launch a new copy of Firefox. A second window displaying the same content will open.
  2. In the new window, browse to the site that you want as your home page.
  3. Select the URL and drag it onto the Home icon.
  4. Click OK to finish.
  5. Close all browser windows and then restart Firefox.
-OR-

  1. Launch a new copy of Firefox. A second window displaying the same content will open.
  2. In the new window, browse to the site that you want as your home page.
  3. Click Tools > Options... on the menu.
  4. On the Main tab, in the Startup area, click "Use Current Pages".
  5. Make sure “When Firefox starts:” is set to “Show my home page.” (Only for version 3)
  6. Click OK to finish.
  7. Close all browser windows and then restart Firefox.

Home Page Protection Alert

If your Norton product responds to your changes with a Home Page Protection Alert, select the second menu choice in the alert message and then click OK.

Home Page Protection Alert

In the above example, the home page was changed to www.symantec.com.

If this procedure does not work, or you need additional information, read the Knowledge Base article, How to Change Your Home Page in Internet Explorer, Article ID 252464.

Update to Norton 2012

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