Norton Security

Norton 360 plans are designed to bring you multiple layers of protection you need against existing and emerging cyberthreats. For most customers, a Norton 360 plan comparable to your current subscription will include additional features such as:

• Secure VPN - to secure your public Wi-Fi connections
• Dark Web Monitoring^§ 
• SafeCam to help block PC webcam takeovers
• Cloud Backup and/or more storage space^{‡‡, 11}

Depending on your plan, you may also see an increase in the number of devices you can protect with your subscription. Here’s helpful information about the different Norton 360 plans.

Yes, we had the original edition of Norton 360™ product available in the past. Norton™ 360 provides device protection plus additional layers of protection that include Dark Web Monitoring^§, a VPN for online privacy and security your public Wi-Fi connections, plus PC Safecam to help block webcam takeovers.

Norton 360 is designed to bring you multiple layers of protection for your devices, online privacy, and identity – and you get these added benefits as well:

• Access your favorite apps and websites when connecting to Wi-Fi at home or on the go with the reassurance of bank-grade encryption with Secure VPN
• Help protect your device and your data from malicious attacks and intrusive eyes by monitoring and blocking suspicious network traffic with our Smart Firewall
• Store and protect important files and documents as a preventative measure to data loss due to hard drive failures, stolen devices and even ransomware with secure Cloud Backup^{‡‡, 11}
• Create, store, and manage your passwords, credit card information and other credentials online in your very own encrypted, cloud-based vault with Password Manager
• The dark web is monitored for your personal information and notifications are sent if we discover potential threats to your identity with Dark Web Monitoring^§
• SafeCam instantly alerts you to any attempt to access your PC webcam and blocks those who are not authorized to access it
• Member Services & Support Agents are available to help keep your devices virus-free, or your money back with our Virus Protection Promise²
• Member Services & Support Agents are available day or night to assist with any question related to your plan with our 24/7 support^∆

We provide a 60-day Money-Back Guarantee for annual memberships — if you’re not satisfied with your purchase, return it for a full refund within the 60 days. No problem. Please review our Return Policy as restrictions may apply.

Yes. You can cancel your monthly subscription or your automatic renewal for your annual subscription at any time at my.norton.com or by contacting Member Services & Support. For more details, please visit our Return Policy.

We don’t offer a free trial to Norton 360 just yet, but we do have a 60-Day Money-Back Guarantee for annual memberships.

Norton offers several plan options to fit your needs. To compare our price plans, just click here.

No; however, for users of our legacy Norton 360™ products, we encourage you to try out Norton™ 360. Norton 360 brings you multiple layers of protection for your connected devices, online privacy and identity. Innovative protection that includes Dark Web Monitoring^§. Online privacy protection with Norton™ Secure VPN to secure your public Wi-Fi connections. And Safecam, to help block webcam takeovers.⁵

These days, cyber threats are more varied than a virus infecting your PC. That’s why Norton provides real-time protection against existing and emerging threats that could put your personal information at risk.

Yes. Norton AntiVirus Plus is ideal to protect one PC or Mac. It offers powerful protection for your device and personal information on it. However, Norton 360 provides multiple layers of protection for devices and online privacy for the whole family.

Spyware is unwanted software that infiltrates your device, stealing your Internet usage data and sensitive information. Spyware is classified as a type of malware — malicious software designed to gain access to or damage your computer, often without your knowledge. Spyware gathers your personal information and relays it to advertisers, data firms, or external users. Norton 360 has device security which protects against viruses, ransomware, malware, and other online threats as you bank, shop and post online.

In addition, here are four main steps to help protect against spyware:

• Don’t open emails from unknown senders.
• Don’t download files from untrustworthy sources.
• Don’t click on pop-up advertisements.
• Use reputable antivirus software.

Malware is an abbreviated form of “malicious software.” This is software that is specifically designed to gain access to or damage a computer, usually without the knowledge of the owner. There are various types of malware, including spyware, ransomware, viruses, worms, Trojan horses, adware, or any type of malicious code that infiltrates a computer.

Norton 360 has comprehensive protection against malware and spyware for your devices, that may reduce the risk of identity theft.

In addition, be careful about what email attachments you open and be cautious when surfing by staying away from suspicious websites.

Ransomware is a malicious software that uses encryption to hold data for ransom, the purpose of which is to extort money from the victims with promises of restoring encrypted data. Like other computer viruses, it usually finds its way onto a device by exploiting a security hole in vulnerable software or by tricking somebody into installing it.

Norton 360 has device security which protects against viruses, ransomware, malware, and other online threats as you bank, shop and post online.

In addition, help protect your data and personal information from ransomware by:

• Update your operating system and other software. Software updates frequently include patches for newly discovered security vulnerabilities that could be exploited by ransomware attackers.
• Don’t automatically open email attachments. Email is one of the main methods for delivering ransomware. Avoid opening emails and attachments from unfamiliar or untrusted sources.
• Be wary of any email attachment that advises you to enable macros to view its content. Once enabled, macro malware can infect multiple files. Unless you are absolutely sure the email is genuine, from a trusted source, delete the email.
• Back up important data to an external hard drive. Attackers can gain leverage over their victims by encrypting valuable files and making them inaccessible. If you have backup copies, the hacker no longer holds the upper hand. 
• Use Cloud Backup. This can help with loss of files in case of a ransomware infection, since having copies of your files available in the cloud gives you a back up plan in case of ransomware.

These are fake emails that can look surprisingly legitimate. If you get tricked into clicking a link or providing information, thieves can get your passwords and account numbers.

Buying subscription-based antivirus software that specifically targets phishing is one way to help protect against being scammed. Keeping antivirus software up-to-date can help keep a computer protected against ever-evolving threats. Antivirus software can block offending emails that come from a suspect source or contain phrases common to many phishing attempts. Antivirus software like Norton 360◊ can also warn subscribers when they’ve stumbled upon an unreliable website. But the most important way to protect against phishing is to be informed. No reputable company will ever ask their customers for account numbers, credit card numbers, logins or passwords. Never enter sensitive information on a website that isn’t on a secure connection.

A Smart Firewall is the network security in Norton 360 that monitors the traffic to and from your network and can either allow or block that traffic based on a defined set of security rules.

Norton 360 Smart Firewall helps protect your device and your data from malicious attacks and intrusive eyes by monitoring and blocking suspicious network traffic.

Keeping your devices free from viruses is at the heart of what we do. In fact, we are so confident in our antivirus and malware protection, it’s guaranteed. Should your device become infected by a virus, Member Services & Support are on-call to help.^∆ If they can’t remove the virus, you get your money back.²

Cloud Backup for PC stores and protects important files and documents as a preventative measure to data loss due to hard drive failures, stolen devices and even ransomware.‡‡

Help protect your kids from online threats with Parental Control‡ included with Norton 360, so they can enjoy their connected world more safely.

Norton 360 comes with easy-to-use Parental Control that allows you to set screen time limits for kids¹¹, block unsuitable sites, monitor search terms and their overall activity history.‡

Yes, with Parental Control^‡ from Norton 360, you can help your kids balance time spent online by scheduling screen-time limits for their device usage.¹¹

Yes, Parental Control^‡ helps your kids explore the Web more safely by keeping you informed of which sites they are visiting, as well as blocking harmful or inappropriate sites.

Yes, Parental Control^‡ provides insights into the search terms and videos⁸ that interest your kids and flags unsafe behavior, so you can discuss it with them.⁹