Spyware & Virus Removal
Features
- Designed to remove viruses and spyware from your Windows™ PC or Mac®, Android™ or iOS device
- 9-point threat detection and elimination service
- Fast and easy remote service so you don’t need to leave your home
- Helps prevent pop-ups and suspicious computer behavior
- Get back to running like new in about an hour
- One-time service to remove viruses and spyware
$99.99 per incident*
Our agents are available to help
Note: If you’ve purchased a qualifying Norton device security subscription with automatic renewal, then you may already have virus removal services through Virus Protection Promise. See your account or call Member Services and Support.
System Requirements
To receive the service, a high-speed Internet connection and the following system requirements are required. Some devices may not be able to receive services even if your connection seemed qualified or your device's environment suitable. Customer must have administrator level access to the PC or Mac.
Windows Operating Systems
Microsoft Windows XP SP3 or higher, Windows Vista, Windows 7 or Windows 8
Microsoft Windows 10 (all versions), except Windows 10 in S Mode and Windows running on ARM processor
Mac Operating Systems
Mac OS X 10.5 or later
Android Operating Systems
Android OS version 6.x or later (must have the Google Play app installed)
iOS Operating Systems
iOS version 7 or later
