Surfshark vs. Norton VPN: Which VPN is better?

Choosing the right virtual private network (VPN) makes all the difference when it comes to keeping you private, secure, and free to browse on your own terms. Surfshark and Norton both offer strong VPN options with additional security features, and each company has earned high Trustpilot ratings — Norton has an “excellent” 4.6 out of 5 stars, and Surfshark sits close behind at 4.5.

Customer reviews tell an important part of the story, but they don’t show the full picture. To help you choose the best VPN for your needs, let’s move past the headline ratings and take a closer look at how Surfshark and Norton compare.

Surfshark vs. Norton VPN overview

Before diving into the specifics of their VPN features, here’s a snapshot overview of how Norton’s reputation stacks up against Surfshark’s newer, VPN-centric approach.

Norton is a long-established leader in Cyber Safety, backed by decades of expertise and a comprehensive suite of security tools — including a standalone VPN with a range of plans offering seamlessly integrated, broader protection offerings.

Surfshark, by contrast, is a newer provider that initially focused primarily on VPN services. But the company has since expanded its coverage to offer additional core security features, like antivirus protection and dark web monitoring. Surfshark sets itself apart with a flexible offering that includes unlimited device connections and competitive pricing.

Security and privacy features

Norton has significantly expanded its VPN privacy features lately, with Data Channel Offload (DCO) for the OpenVPN protocol, more server locations, and a built-in ad blocker. And its infrastructure is supported by the powerful cybersecurity platform Norton’s known for.

Meanwhile, Surfshark offers a customizable VPN experience with advanced privacy tools. Here’s a closer look at the security and privacy features offered by both platforms.

Encryption and protocols

Both Norton and Surfshark use AES-256 encryption — the same ultra-secure standard trusted by banks and government agencies. However, each option supports different VPN protocols, which are rules that determine how data is securely transmitted over the internet.

Surfshark offers several protocols: WireGuard for speed, OpenVPN for flexibility and strong security, and IKEv2 for stable mobile connections. It’s a solid line-up for users who prefer to fine-tune their VPN experience with more customization options.

Norton VPN supports WireGuard, OpenVPN, and IPsec, too, as well as its own Mimic protocol. Crucially, Mimic disguises your VPN traffic, helping you bypass blocks that some networks or websites use to detect and restrict VPN connections. It’s built for simplicity, offering strong, reliable protection without requiring complex setup.

Privacy policies

Both Surfshark and Norton take user privacy seriously and have strong policies to protect your data. The cornerstone of this privacy-first approach is a strict no-logs policy — which means that neither provider tracks, stores, or shares data relating to users’ online activity. This helps to keep your browsing history private and secure while also protecting your personal information.

Both companies have undergone an independent no-log audit to verify they stick to their promise.

Security tools and extra protections

Both Surfshark and Norton offer more than basic VPN protection, whether you’re looking for enhanced VPN privacy and customization features or the ability to bundle with a suite of world-class software that helps keep you safe online.

Surfshark’s VPN provides a wide range of privacy tools, such as custom DNS settings for connected devices and CleanWeb to block ads. Additionally, when users pay for the Surfshark One bundle, they also get Surfshark Antivirus for broader protection.

Norton VPN also includes all the features you should look for in a VPN, and is available in plans that include a full security suite that includes cutting-edge AI-powered scam protection as well as ironclad defenses against viruses and other malware.

Here’s a closer look at the protections both platforms offer:

• Kill switch: By automatically disconnecting from the internet if the VPN drops, a kill switch helps keep your IP address hidden.
• Split tunneling (Bypasser): Split tunneling lets you route some apps through the VPN while others use your regular connection.
• Wi-Fi security for public networks: Alerts you to public Wi-Fi and other unsecured networks and automatically enables VPN protection.
• Double hop connection: Routes your traffic through two VPN servers for an extra layer of privacy.
• IP rotation: Regularly changes your IP address while connected to make tracking more difficult.
• Ad and tracker blocker: Helps block online ads and tracking technologies for a smoother, more private experience.

Server network and speed performance

Both Norton and Surfshark offer global server coverage. Surfshark’s network is slightly larger, with over 3,200 servers in more than 100 countries, helping deliver fast, reliable connections across the globe.

For its part, Norton VPN has thousands of unique servers in over 100 server locations across 66 countries worldwide, enabling a top-performing VPN with lightning-fast connection speeds, access to global content, and privacy protection for when you travel.

Streaming

For travelers or people temporarily living abroad, a VPN can help maintain access to their favorite streaming content from back home. Some streaming services offer different shows or movies depending on your location, and using a VPN to mask your IP address can make it appear as if you’re still in your home country.

Surfshark has built a reputation for reliably unblocking popular services like Netflix, Max, BBC iPlayer, and Disney+.

Norton VPN has also received praise from customers and independent reviewers for its ability to support streaming on major platforms in some of the most highly sought-after regions.

P2P file sharing

P2P (peer-to-peer) file sharing lets you exchange files directly with others online without a central server. It’s fast and efficient for large files, but it also exposes your IP address to other users. A VPN helps keep this activity private and secure.

Surfshark supports P2P sharing across many servers and will automatically connect you to a P2P-friendly location when needed.

Norton VPN also enables P2P file sharing, and, if you bundle it with Norton’s broader security suite, you also gain access to its award-winning antivirus, adding another layer of protection while you browse or share files.

While Surfshark also includes antivirus tools in its plans, Norton’s long-standing, proven anti-hacking and anti-malware technology gives it an edge for P2P safety and when engaging in other higher-risk online activities.

Device compatibility and ease of use

Surfshark allows unlimited device connections under a single account — great if you have lots of devices to secure. It supports a wide range of platforms, including Windows, Mac, Linux, Android, iOS, routers, and some smart TVs.

Norton offers plans that cover five or 10 devices, making it a good fit for individuals or families who want simple, centralized protection. Norton VPN also has great device compatibility, with support for Windows, Mac, Android, iOS, Google TV, and Apple TV. Depending on your subscription tier, you’ll also gain access to dark web monitoring and other privacy and security features, providing seamless broader cybersecurity protection.

Pricing and value

Both Surfshark and Norton offer multiple pricing tiers with different features. Below is a quick breakdown of each plan’s features so you can choose the option that best fits your needs and budget.

The antivirus protection included in the VPN Plus and Ultimate plans includes a 100% Virus Protection Promise, which means if Norton can’t remove a virus, they’ll refund you. And, if you’re unhappy with your purchase, Norton promises a 60-day money-back guarantee.

Surfshark also offers monthly and 24-month subscriptions. If you’re unsatisfied with your purchase, they promise to refund your money with a 30-day money-back guarantee.

Customer support and trust

Norton VPN is backed by Norton’s decades-long reputation in cybersecurity, giving it a strong foundation of trust. Customers benefit from 24/7 support via live chat and phone, with resources available globally. This established infrastructure makes Norton a dependable choice for users who want both protection and reliable assistance.

Surfshark also offers 24/7 live chat support. But, while its service is responsive, it lacks the breadth of Norton’s established channels. Surfshark earns good user ratings, but it doesn’t yet match Norton’s long-standing credibility or proven history in digital security.

So, which VPN is better?

Both Surfshark and Norton offer strong VPN services, but they serve slightly different needs. Surfshark is a great choice for users who want unlimited device connections, advanced customization, and global content access at a competitive price.

However, Norton stands out for users looking for trusted, all-in-one digital protection with a user-friendly VPN that’s backed by over 30 years of cybersecurity expertise.

Its integration with Norton’s other security tools and consistently high customer trust make it a better overall option for privacy-minded users and families seeking simplicity, support, and peace of mind.

The best VPN for your needs

Looking for a VPN that’s easy to use, backed by decades of cybersecurity expertise, and built for more than just private browsing? Norton VPN has you covered. It protects your privacy, secures your connection on any network, and gives you peace of mind as you surf.

FAQs

Do I need an antivirus if I have Surfshark VPN?

Surfshark One, the company’s all-in-one plan, includes antivirus alongside the VPN and other tools. If you’re only using the standalone VPN, you’ll still need separate antivirus software for full protection.

Does Surfshark offer the same cybersecurity protections as Norton?

Surfshark’s higher-tier plans provide solid security features such as antivirus, dark web monitoring, and ad blocking. But equivalent Norton VPN plans deliver a more comprehensive suite, including cloud backup and parental controls, making it a fuller solution for users seeking broader digital protection.

Can I use Norton VPN on multiple devices?

Yes, you can use Norton VPN on multiple devices. The number of devices depends on your subscription plan: Norton VPN Standard and Norton VPN Plus support up to five devices, while Norton VPN Ultimate covers up to ten Windows, Mac, Android, iOS, or smart TV devices.

Is SurfShark or Norton VPN easier to use?

Norton VPN is simple and straightforward — just connect and browse. Surfshark offers more customization options, with a less intuitive UI, which is great if you like control, but it can feel more complex to manage.

Is Surfshark antivirus good?

Surfshark’s antivirus is generally effective but fairly basic, lacking extras like a password manager, parental controls, or scam detection tools. If you’re simply bundling it with Surfshark’s VPN, it can be convenient — but if you’re looking to pair stronger security with a reliable VPN, an alternative like Norton VPN, backed by decades of cybersecurity expertise, is the better choice.