Privacy

What is a no-log VPN?


Authored by a Symantec employee

 

Virtual private networks, or VPNs, allow people to use public Wi-Fi hotspots safely by encrypting the data sent or received during the user’s online session. This shields users’ online privacy and anonymity and helps protect the personal information they transmit while on public Wi-Fi.

Many VPN providers also safeguard their customers’ anonymity by offering a no-log network, or logless VPN.

Device security, Dark Web Monitoring powered by LifeLock and a VPN–up to 65% off*

NEW Norton 360 has multiple layers of protection including a VPN for online privacy.

What does a VPN without logs mean? 

A no-log VPN means that the virtual private network provider does not collect, or “log,” any information transmitted through the network. They don’t save information about your personal details, where you go online, what you download, or what you search for. Therefore, your online privacy and anonymity are protected from everybody — even your VPN provider.

What’s so great about no-log VPNs?

Why do VPN service providers do this? If you’re entrusting a company to encrypt and protect what you do online, shouldn’t you fundamentally trust that business to follow the same practices? Most VPN companies believe the answer is yes. They don’t log any of your information because they don’t want it. These no-log VPN service providers won’t build databases of your personal information to sell to third parties.

Does the Norton VPN keep logs?

No, Norton Secure VPN does not keep logs.

Some VPN providers do collect a minimal amount of user information, such as your email, but these exceptions to the rule should be available in their privacy policy.

As stated in the Norton Privacy Notice, Norton Secure VPN collects subscriber information for communication purposes, mobile device data, and aggregate bandwidth usage. Norton Secure VPN does not log information about where you go on the internet.

Remember: All VPN services are different. Not all VPN providers operate logless networks, so you should choose your VPN service carefully if this is important to you.

Device security, Dark Web Monitoring powered by LifeLock and a VPN–up to 65% off*

NEW Norton 360 has multiple layers of protection including a VPN for online privacy.


Editorial note: Our articles provide educational information for you. Norton LifeLock offerings may not cover or protect against every type of crime, fraud, or threat we write about. Our goal is to increase awareness about cyber safety. Please review complete Terms during enrollment or setup. Remember that no one can prevent all identity theft or cybercrime, and that LifeLock does not monitor all transactions at all businesses.

Copyright © 2019 NortonLifeLock Inc. All rights reserved. NortonLifeLock, the NortonLifeLock Logo, the Checkmark Logo, Norton, LifeLock, and the LockMan Logo are trademarks or registered trademarks of NortonLifeLock Inc. or its affiliates in the United States and other countries. Firefox is a trademark of Mozilla Foundation. Android, Google Chrome, Google Play and the Google Play logo are trademarks of Google, LLC. Mac, iPhone, iPad, Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. Microsoft and the Window logo are trademarks of Microsoft Corporation in the U.S. and other countries. The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3.0 Attribution License. Other names may be trademarks of their respective owners.

No one can prevent all identity theft or cybercrime.  Not all products, services and features are available on all devices or operating systems. System requirement information on norton.com.

*Important Subscription, Pricing and Offer Details:

  • The price quoted today may include an introductory offer. After that, your membership will automatically renew and be billed at the applicable monthly or annual renewal price found here.
  • You can cancel your subscription at my.norton.com or by contacting Member Services & Support. For more details, please visit the Refund Policy.
  • Your subscription may include product, service and /or protection updates and features may be added, modified or removed subject to the acceptance of the Customer Agreement.

The number of supported devices allowed under your plan are primarily for personal or household use only. Not for commercial use. If you have issues adding a device, please contact Member Services & Support.

§ Dark Web Monitoring in Norton 360 plans defaults to monitor your email address only. Please login to the portal to review if you can add additional information for monitoring purposes.