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Wi-Fi

Your summer vacation guide to public Wi-Fi, security and privacy

May 28, 2021

Ready for a vacation? You’re not alone. A growing number of U.S. residents are planning vacations. TripAdvisor says that 67% of Americans are planning to travel from June 1 through August 31 of this year. That’s up 17% from the number of Americans who traveled during the spring of 2020.

Travel should be a relaxing break. But if you’re not careful, you could expose your private email messages, bank account information, and online credit card passwords to cybercriminals. Why? Blame it on public Wi-Fi. 

Public Wi-Fi is notoriously unsecure. This makes it easy for hackers to spy on you when you’re relying on the free public Wi-Fi available in hotel lobbies, coffee shops, bed-and-breakfast inns, and airports.

If you’re not cautious, then, you might be exposing your most sensitive information to snoops. You might find that a thief has accessed your checking account or run up charges on your credit card, all because that criminal was able to spy on you as you typed in the passwords to these sites.

Fortunately, you can help protect your private information by surfing smart when on vacation. Here are some tips to protect your online activity as you explore new cities, lounge on the beach, or fly to a destination across the globe.

What are public Wi-Fi risks?

Why is public Wi-Fi so risky? It’s not nearly as secure as the Wi-Fi you use at home or the online network provided by your employer.

That’s mostly because public Wi-Fi doesn't require authentication to establish a network connection. You might not even have to enter a password to log onto public Wi-Fi at airports, hotels, coffee shops, amusement parks, and retailers.

This makes public Wi-Fi convenient for consumers. It's easy to log on while waiting for your flight, relaxing in your hotel lobby, or sipping on a cup of coffee in your favorite cafe.

This ease of access, though, is enticing for hackers, making it easy for them to spy on your online activity. They can read the email messages you are sending, the forums you are visiting and, worst of all, the passwords you type while logging onto your online credit card portals and bank accounts.

How do hackers target public Wi-Fi?

Here's how this works: Hackers can position themselves between you and your Wi-Fi's connection point. When you cruise the internet, hackers can intercept whatever it is you are typing, viewing, or downloading.

Say you type in the password to your online bank accounts. Hackers can steal that. And if that’s not bad enough? Clever hackers can also send malware to your devices while you are online.

These risks can be higher while you are on vacation. You’re no longer relying on the safer connections offered by your employer or the more secure ones at your home. 

You might be tempted to log onto your credit card portal while in your hotel's lobby to make sure you’re not in danger of reaching your card’s credit limit. Or maybe you want to check your online checking account to make sure you have enough cash to purchase those river cruise tickets. In doing so, you might be putting your personal information at risk.

How to help protect yourself while using public Wi-Fi

The best way to protect yourself from cybercriminals when on vacation? Don’t use your mobile devices to connect to public Wi-Fi.

But if you do need to log on with your phone, laptop, or tablet from your hotel lobby, an airport, museum, or tourist attraction? There are ways you can boost your security even if you are surfing with public Wi-Fi.

1. Use a VPN

A virtual private network, better known as a VPN, can protect you when you are using public Wi-Fi. In fact, it’s one of the best tools you can use when browsing with public Wi-Fi.

With a VPN, you log onto the internet by first connecting to the server of the company providing your VPN service. The data you send and receive while browsing the internet, is sent through a type of tunnel that encrypts it, meaning that hackers can’t see what sites you visit, files you download, or email messages that you send. A VPN will also keep your keystrokes private, so that hackers won’t be able to decipher any passwords you use to log onto websites.

This makes a VPN a key tool when you need to use public Wi-Fi. A strong VPN eliminates much of the dangers of browsing online with public Wi-Fi.

2. Be careful with the sites you visit

Never visit key financial sites when using public Wi-Fi. You should not check your bank account balances or pay your credit card bill online when using the public Wi-Fi offered by your hotel, an airport or shopping mall. You don’t want to expose this information to hackers.

Instead, use public Wi-Fi for safer browsing. Checking the weather, mapping directions to the nearest museum, or reading the news are all safe activities when using public Wi-Fi. If a hacker intercepts this activity? There’s little damage that the cybercriminal can do with it.

3. Only visit secure websites

If you do use public Wi-Fi to surf the internet, only visit sites with URLs that start with "HTTPS" and avoid those with URLs starting with "HTTP."

Why? The "S" in "HTTPS" stands for "secure.” This means that the data on that website is encrypted, making it more difficult for hackers to access.

4. Select the most secure settings on your mobile devices

Before taking your trip, visit the "Settings" page of your mobile devices. Turn off any features that automatically connect your devices to available Wi-Fi networks.

This will give you more control over when your devices are logged onto the internet.

5. Use many unique, complex passwords

It's tempting to use the same password at different sites. But resist this urge. If you don’t, you face risks. 

What if a hacker cracks the password to one of your accounts while you're traveling? If you are using that same password at several other accounts, that hacker can use it to access them, too.

Depending on the password that hackers have stolen, this can leave you with a lot of financial pain as the same hacker runs up your credit card bills, orders products in your name from online shopping sites, and taps your bank accounts.

6. Don't forget to log out

When you're done visiting a website, log out. You should never stay permanently logged onto accounts when you're done with them. But this is especially risky when you're traveling and using public Wi-Fi.

The bottom line on public Wi-Fi and travel

Public Wi-Fi is convenient, especially when you’re traveling. But this service also comes with risks. While the tips listed above can help keep your browsing activity private, the smartest move is to avoid using public Wi-Fi for any financial tasks involving your money or health records.

Instead, use public Wi-Fi to read the reviews of the new restaurant in town, scan the weather for possible thunderstorms, or find out where the best cup of coffee is served. This type of online activity won’t cause you any financial pain even if a cybercriminal is spying on you.

Being smart about public Wi-Fi can help make sure that your vacation is a happy and relaxing one.

The freedom to connect more securely to Wi-Fi anywhere

With Norton™ Secure VPN, check email, interact on social media and pay bills using public Wi-Fi without worrying about cybercriminals stealing your private information

Try Norton Secure VPN for peace of mind when you connect online


Editorial note: Our articles provide educational information for you. NortonLifeLock offerings may not cover or protect against every type of crime, fraud, or threat we write about. Our goal is to increase awareness about cyber safety. Please review complete Terms during enrollment or setup. Remember that no one can prevent all identity theft or cybercrime, and that LifeLock does not monitor all transactions at all businesses.

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