Travel tips for staying safe on public Wi-Fi

Authored by a Symantec employee


While traveling safely once meant simply securing your passport, now we must protect our online selves. Think of your mobile device as your online passport. You’d never leave your passport laying around your hotel room, giving access to your personal identity. But by using unsecured public Wi-Fi while you travel, you could be exposing data that could make your online accounts vulnerable and put you at risk for identity theft.

Safety for every device.

Security is no longer a one-machine affair. You need a security suite that helps protect all your devices – your Windows PC, Mac, Android smartphone or your iPad.

Here are three top spots you’re likely to spend some of your travel time, and how-to tips for using public Wi-Fi with caution at each one.

Whiling away time on airport Wi-Fi

If you’re flying to your destination, you may plan on catching up on emails or posting your status on social media. Some airports offer free, time-limited Wi-Fi, but whether it’s secure is always an unknown. When a Wi-Fi hotspot is unsecured, that means data you transmit or receive is unprotected. Anybody on the same network could spy on your information if they have the know-how. If you do decide to use free public Wi-Fi, be careful about the types of sites you visit. It’s safest not to log in to any sites that require a password, because hackers could be using software kits to capture yours. Avoid any websites that hold any of your sensitive information, like banking sites or transactional sites on which you store credit card information.

Connecting to Wi-Fi at cafes and coffee shops

Besides offering us a caffeine boost, cafes are also good spots for us to charge our devices and catch up with our social networks while traveling. Many cafes offer free Wi-Fi network access when we purchase a cup of java. Unfortunately, even supposedly secured, password-protected networks aren’t necessarily safe for use.

Coffee shops could be havens for hackers or others who want to eavesdrop on your online activities because people seem to connect to free Wi-Fi without thinking of the risks. Using specialized tools or fake hotspots, hackers could launch Man-in-the-Middle (MitM) attacks to get in between point A (your device) and point B (a website) to intercept information. Without a virtual private network (VPN) like Norton Secure VPN to encrypt your connection, any information you send or receive on public Wi-Fi — like your social media logins, bank account credentials, and credit card numbers — could be stolen.

Logging on to hotel Wi-Fi

You’ve made it to your destination and are ready to start unwinding, but don’t get too relaxed about using your hotel’s Wi-Fi. As with airport Wi-Fi, hotel hotspots are not always secure — even with a password. After all, hotels specialize in hospitality, not information security. There’s no guarantee that the person who set up the Wi-Fi network turned on all the security features. And when patches for vulnerabilities are released for popular hotel routers, it may take a while for those patches to be implemented.

When checking in, be sure to get the official name of the hotel’s Wi-Fi. Even then you should still be cautious about using the hotel Wi-Fi, unless you have a VPN to help protect your personal information. Browsing online for restaurants or local tourist attractions should be low-risk activities without a VPN, but it would be a good idea to avoid logging in to any sensitive online accounts.

5 tips to reduce your risks on public Wi-Fi

Your travel itinerary shouldn’t include having your personal information stolen on public Wi-Fi, which could make you vulnerable to identity theft. With Norton Secure VPN, a multi-device VPN service that helps make your public Wi-Fi connections private and secure by encrypting your information, you won’t have to worry about your private information being spied on.

If you don’t have access to a VPN but still need to use public Wi-Fi during your travels, remember these tips to help protect your data and devices as much as possible:

  1. Start by selecting the most secure settings on your PCs, Macs, smartphones and tablets. Turn off any features that will automatically connect your device to any available Wi-Fi network. While you’re at it, turn off your Bluetooth unless you need to use it.
  2. Change your passwords before you travel. If you think you’ll need to log in to accounts with sensitive information — like social media, banking, or email accounts — switch to new, complex passwords before you leave, and then change them back when you get home.
  3. Be sure to update your software and apps. We’ve all been guilty of ignoring updates. However, most software updates are released because they offer fixes for newly discovered vulnerabilities. You could also add security software to your devices, such as Norton Mobile Security, which warns you of suspicious Android apps before you download them.
  4. Avoid logging in to any online accounts that store any of your sensitive information. That list could be long if you think about it: retail websites, health provider sites, banks or other financial institution sites, email, and social media.
  5. If you do surf online, make sure the URL of the website you’re visiting starts with “HTTPS” because the “S” stands for secure, and data is encrypted.

Your device may not be secure.

Public Wi-Fi isn’t always safe. Without the right protection, your personal information could become public. Protect yourself with Norton Secure VPN. It encrypts the personal information you send and receive on public Wi-Fi to help keep it private wherever you want to log on.

Help protect your information with Norton Secure VPN.

Symantec Corporation, the world’s leading cyber security company, allows organizations, governments, and people to secure their most important data wherever it lives. More than 50 million people and families rely on Symantec’s Norton and LifeLock comprehensive digital safety platform to help protect their personal information, devices, home networks, and identities.

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